When I depress the Ice dispenser lever in the freezer door nothing will dispense. The buttons on the control panel still light up and allow me to select whether I want water or ice, but nothing will come out. What is the most likely culprit for causing this problem?
The first thing to check is to make sure that the control lockout is not set. If not then the most likely cause for the issue will be the main control board. What you will want to do is a voltage test at the main control board for power to the dispenser. On the J4 connector you will want to test for voltage to and from the dispenser. Check from pin 1 to 2 for 12vdc and from 2 to 3 for 12 vdc when the dispenser lever is pushed. If there is 12vdc at both locations then the main control WR55X10942 is faulty and would need to be replaced. If there is not 12 vdc then the issue will most likely be caused by the dispenser control board WR55X10415.
My ice maker is making ice but it wont dispense.
Answer Hello Mo. Test for power to the auger motor. If there is power there, and the motor does not run, replace the motor in the unit.
Water will not stop running. Doors closed water still running. We replace control board it was hit by lighting. Everything else working. Water valve seem to be stuck on or open.
You will want to check at the water valve for 120 vac getting to it when not calling for water. If there is 120 vac getting to it then either the dispenser switch is bad or the main control board is bad. If there is no power to it then the water valve is stuck open and will need to be replaced.
Replaced these partsAP3963333 (WR62X10055) Ice dispenser solenoid and AP3203232 (WR55X10305) Interface disp asm wh.
The board still does not come on. Its making ICE okay but the touch buttons do come on at all to initiate ice or water .What would be the next step. Its a 8 year old machine
If you have no lights on the board then you will want to check the harness at the bottom of the freezer door to make sure that there are no loose or broken wires. If so then correct the wiring. If this checks ok then the main board would most likely be the issue but you would want to check to make sure that the board is sending power to the control.
My washer fills, drains but does not spin or agitate. Recently replaced lid switch. The belt seems fine. What could be the problem? help please?
Answer Hello Rosalind. Look on the motor for a flashing green light. Count the number of flashes and see what error code is being given and this will tell you the part you need to repair the unit.
The ice and water is not working all the time. Now it is not working at all. The lights on the ice and water display were blinking anf now there are no lights. Do you think its the ice and water display board or the main board. If I order the display board and it is the main board, can I return the display board and get the main board.
Answer Frank, You could check the DCV at the main control board on the back of the refrigerator. The J4 connector is the low voltage power out to the dispenser board WR55X10942 Remove the wiring harness connector, and check for 12 VDC across pin 2 and pin 3 and pin 1 to pin 3 on the control board pins. If you have the voltage the main control board is not the issue. Also check the pins and the receptacles on the board and harness to make sure there are no corrosion, moisture, etc. You'll also want to remove the dispenser board, and check the J4 connector for the same voltages on the same pin numbers, this will confirm the wire harness is not the issue, and you have the proper power supply to the dispenser board. All of the parts purchased at AppliancePartsPros.com have a 365 day " no hassle" return policy, so returning unneeded parts is easy and possible.
The user interface WR55X10557 has stopped working . Is it necessary to replace the entire part or can it be repaired?
The fan of my fridge is very loud . Is this normal?
Answer Hello Rosalind. If the user interface is bad, you will need to replace the assembly. As for the fan, if it is loud, it is fixing to fail and will need to be replaced in the unit.
Can you tell me the best way to remove and replace the Interface Display AP3796850 GE# WR55X10415 Ijust purchased the part and the service manual does not have removal - replacement information
Answer Hello Dave,
Page 46 of the manual I have shows the display removal. The instructions read as follows:
The dispenser assembly consists of the interface, display board, dispenser shield, and duct door functioning parts. The dispenser interface can be removed to access the display board and the dispenser shield mounting screws. The interface is held in place by 4 tabs that hold it to the dispenser recess. To remove the interface, it is necessary to grasp the bottom lip of the interface on either side and gently pull it towards you. There are 3 wire harnesses connected to the display board. Note: The interface and display board are replaced as a complete assembly. When assembling, insert top tabs into the top of dispenser recess first, then snap the bottom into place.
The icemaker is producing ice, but the dispenser does not dispense ice or water. I have checked that the water line is not frozen, checked filter, replaced the valve in the back (that did not solve issue), and tested the switch behind the dispenser board for continuity.
When the dispenser is pressed, the fridge seems to shut down for a second (lights off, fan stops), but comes on when depressed or after 2 seconds of remaining pressed.
All the LEDs on the panel work when clicked (the light bulb does not). I am not sure if I need the dispenser board WR55X10415 or the main board WR55X10942?
Is the issuye dispenser board, WR55X10415, but
Answer Hello Sara,
This issue does sound like it would be the user interface that would be cause unit to not dispense ice and water.