Freezer makes ice but neither water or ice dispenses. Each dispense option can be selected but in each case, After pushing actuator the courtesy light flashes.
The first thing that you will want to check is the wire harness at the bottom of the door. Check for loose or exposed wiring that could cause a short to ground. If this checks ok then you will want to go to the main board and check the voltage to the dispenser. Check to make sure that there is 12 vdc and then hit the dispenser and see if there is a voltage drop. If there is then the dispenser board would be the issue. If there is not 12 vdc then the main control board would be the issue.
I replaced the mother board on refrigerator. In replacement instructions it said if I have a bottom freezer that has power cable plastic housing that covers capacitor board . Locate black,green and white wires between the connector and plastic housing of the capacitor board and cut the green wire between connector and plastic housing of capacitor board. Don't know what they are talking about. Please explain. Thanks
You will need to remove the compressor cover. On the left side looking at the back of the unit. Locate the power cord. The power cored goes into a connector, disconnect the connector. If there is a capacitor board in the plastic housing attached to the power cord then you will cut the green wire between the plastic and the connector. Plug the power cord harness back up the to cabinet and check toensure that the unit is working.
Refrigerator side by side, freezer side build ice on evaporator. I replaced Main board control, defrost heater, and defrost thermostat, and evaporator no defrost. So is any other problem. Thank you.
Answer Hello Guillermo,
There is a sensor WR55X10025 on the evaporator coil at the top that can send incorrect information to the board. This and the components you have already changed are the only parts to the defrost circuit except for the wiring in the blown insulation, (unserviceable most of the time).
How is the control board changed?
Answer Hello Amy,
You will need to pull the unit out and unplug it from the power supply. The board WR55X10942 is behind a panel on the back wall of the refrigerator cabinet.