Our freezer on our GE side by side has everything covered in frost lots of frost and ice. Temp is set fine. Ice won't dispense and is in a big clump. Seems to be keeping everything frozen.
The most likely cause for this issue would be that the unit, when coming out of defrost, the fan is coming on before it is completed. This would be an issue with the main control board which is part number WR55X10942.
I purchased a mother board from you for my frig because it was not freezing, just staying cold. I changed the board out but it is still the same. What else can I do?
You will want to check the frost pattern on the coils of your freezer compartment. If the coils have just a couple of lines that have frost on them then you have an issue with either a sealed system leak or a restriction.
My fridge is cold but not freezing, I ordered one your of control boards, but its still the same. have u any suggestions?
Answer Daniel, Check the auto damper WR49X10091 and make sure the door isn't stuck in a partially closed position. Check and make sure the temperature sensors(thermistors) in the wall aren't blocked by articles on the shelves. Then check the freezer evaporator fan motor, make sure it isn't stuck in a low speed circuit and operating properly. Variable speed fans can become erratic, or run in a low speed, and can't circulate the air properly.
I have a refrigerator that won't cool or freeze, the fans and compressor are working
Answer Chris, If the fans and compressor are working, then the issue would be a restriction or a loss of refrigerant in the sealed system of the refrigerator. You'll need to remove the evaporator cover (freezer back wall) and check for a smooth even frost pattern on all the evaporator coils. A partial pattern would indicate a restriction, and no frost pattern would indicate a loss of refrigerant.