The freezer side will not get below 29°F. The fan is running and there is ice build up on the back wall where the seams come together? Would this be a main board problem and if so what would be needed? Thank you
Answer Hello Mike,
If this is an ice ball at the point where the Freon lines enter the freezer compartment through the wall, the problem will either be a sealed system restriction or a Freon loss. This sort of issue will have to be corrected by a Freon authorized servicer.
My side by side refrigerator stopped running all together is warm and not making any noise and fan is not blowing. The control panel on front of freezer won't work either to do water/ice or change temperatures. Was told it could be the control board. Could it be something else too?
Answer Hello Kristie,
The starting place on this is the wall outlet. You can plug a lamp or other electrical device into the wall outlet to see if it works. If power is there, I would go to the main control and check for 120Vac at the J-11 terminal. If the voltage is not there, there is an issue with the power cord. If it is there, check for 13Vdc on the J4-2 terminal to ground. If there, check for the same voltage on the J4-2 terminal to J4-1 which is neutral. A lack of this output in either case denotes a failed control board WR55X10942.
Our freezer on our GE side by side has everything covered in frost lots of frost and ice. Temp is set fine. Ice won't dispense and is in a big clump. Seems to be keeping everything frozen.
The most likely cause for this issue would be that the unit, when coming out of defrost, the fan is coming on before it is completed. This would be an issue with the main control board which is part number WR55X10942.
I purchased a mother board from you for my frig because it was not freezing, just staying cold. I changed the board out but it is still the same. What else can I do?
You will want to check the frost pattern on the coils of your freezer compartment. If the coils have just a couple of lines that have frost on them then you have an issue with either a sealed system leak or a restriction.
My fridge is cold but not freezing, I ordered one your of control boards, but its still the same. have u any suggestions?
Answer Daniel, Check the auto damper WR49X10091 and make sure the door isn't stuck in a partially closed position. Check and make sure the temperature sensors(thermistors) in the wall aren't blocked by articles on the shelves. Then check the freezer evaporator fan motor, make sure it isn't stuck in a low speed circuit and operating properly. Variable speed fans can become erratic, or run in a low speed, and can't circulate the air properly.