I also have an auger motor problem. It happened after a power outage. The motor seems to be locked. I can't turn the U-shaped armature by hand. Is it a normal condition to to be unable to turn the motor by hand?
Answer Paul, It can be hard to turn, due to the gear ratio, but you should be able to turn it by hand. I would not expect a power outage to create a problem with the auger motor, it may be a coincidence. With the auger motor stuck, it will make it easier to remove the drive yoke from the shaft( turn the yoke counterclockwise to remove). Remove the ice bucket, bucket shelf, and protector, remove the four(4) screws holding the housing to the walls, slide the assembly out far enough to disconnect the wiring harnes then the remainder of the way out.
Thanks and Good Luck
I just purchased a new motor and sole/arm from you thinking this was the problem. The sole/arm works but the motor does not run. What now? It seems that my old parts were not the problem.
Answer Hello Bob. You will want to test the switch that would be activated by depressing the lever. Disconnect the wires going to motor and press the lever in. Test for power at the ends of the cables, if you don't have power you will want to consider replacing the switch. Hope this helps!
What do you do if you are not getting 12 volts at the motor?
Answer Hello John. You should get 120 volts at the motor, when the door switch is closed and the dispenser is calling for ice. If there is no power there, you will need to check the micro-switch WR23X366 in the dispenser assembly and make sure it is good. You can test this with a multi-meter TJMA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
How hard is it to replace this motor? Do you have installation instructions I could review to see if I think I can replace it? Is so, then I can decide to buy it or not. Thanks
Answer Hello John. First you will need to remove the icebucket assembly from the freezer. Then remove the auger hub WR2X4854, by unscrewing it from the motor shaft. Then remove the screws holding the motor/solenoid cover into the back of the freezer section. Pull the cover out enough to access the wires going to the motor. Unplug the wires going to the motor and remove the screws holding the motor in place. Remove the old motor and reinstall in reverse order with the new motor. Hope this helps.
I need the motor that makes the spring spin out.
Answer Hello! This is the motor that turns the auger assembly. Thanks.