I just installed a new condenser fan and it won't come on I checked to see if I had power to it and it does. My compressor comes on and the light in the referigator comes on. What do I do next?
Answer Hello Mark,
If you are getting power to the fan and it is not running, you will have to re-order the part since the new one is bad. If you ordered it from us, please call us at 1-877-477-7278 with your order number, model and serial number of the appliance, and we will set you up for a re-ship.
I just received the overload/relay replacement for my GE but I don't know how to replace it, do I need to order another part to install it? The new part #WR08X10061 is what I just received. Thank you
Answer Hello Constance,
The part you received is the overload only. You will also need the PTC relay WR07X10086. It is the part that initially causes the issue. The overload is stressed from the relays' failure so it should be replaced at the same time.
How is this specific part (WR08X10061) replaced? Can you please provide instructions?
To replace the overload you will first unplug unit. Once unplugged you will need to remove the cover over the compressor compartment. With cover off you will remove the electrical cover on the side of the compressor. With cover removed you willl pull off the brown or black relay and then the overload. Disconnect wire from overload and install on new overload and replace. You will probably want to replace the relay at the same time as this is the part that would most commonly fail.
Refridge & freezer not cooling. The Condensor fan comes on but, the compresser never starts.
Answer Hello Philip. Test and see if there is power coming to the compressor. If there is power there, and the compressor is not running, you will need to test the compressor on the unit. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html
Frig is not cooling, checked compressor it is working, what should I look for next to see which part I need? Also, I checked the defrost parts, all are working. Thank you.
Answer Hello Andy. If the compressor is working, but nothing is cooling in the fridge or freezer, you may have a sealed system issue. Remove the back panel in the freezer and see if there is a good frost pattern. If not, there is a sealed system issue with the unit. You need to be certified to repair the sealed system on a unit for the freon. You can send pictures of the coils in the freezer if you want me to look at them for you. Thanks.