I need a new regulator. It says I need part # wb19t10035. Do you have it in stock?
Answer Hello Gerry. No, wb19t10035 is a special order part, and is only ordered from the manufacture when an order is placed.
Stove top seems to be okay. When running, the boiler emits a gas odor but burns. The regular oven is difficult to get started. Heat is not consistent. Seems to start only when stove top is on. Could this be the regulator?
Answer Hello Jeff,
As per a service bulletin put out by GE, consumers have reported delayed oven ignition events on certain slide-in ranges. The symptoms of these events may vary from a gas smell when the oven is turned on, to an ignition that causes the oven door to open. It typically occurs
when the oven is initially activated from a cold condition, and may or may not be easily duplicated. We have found that these symptoms occur where air intake to the range is restricted.
To correct this situation, replace the oven control WB27T11252 for these ranges. The new oven control delays the cooling fan from coming on immediately which allows improved air intake to the range.
Note: Check if leveling legs removed. For proper airflow into the oven and proper installation of the anti-tip bracket, the leveling legs must be present. In addition, installation of the leveling legs is required to attach the range anti-tip bracket, which is a required safety feature. Without a properly installed anti-tip bracket, children or adults putting weight on the door could cause the range to tip resulting in serious injury or death. If the distance from the countertop to the floor is less than 35-3/4” as specified in the installation instructions, the range may not sit flush with the countertop.
What is required for me to convert from natural gas to propane? Do I need to purchase any additional parts for my GE profile gas top? Thanks Mitch
Answer Mitch, you'll need the LP orifices to convert to LP. The small burner orifice is part number WB28K10031, medium burner orifice is part number WB28K10215 and large burner orifice is part number WB28T10033. You'll need to flip the pin on the regulator to LP. Thanks!
Cooktop is taking a relatively long time (~30 sec) for gas to start flowing so the burner(s) light. Any suggestions on cause of problem and possible remedies?
Answer Hello Jack,
If it is just one burner that you are having problems with you may have an issue with the gas valve. If it is all of the top that there is a problem with then you should look at the gas pressure or bad regulator.
Which way is this installed for nautral gas both openings appear to be the same size?
Answer Hello Sandy. You remove the brass nut to flip the regulator WB19T10078, not the whole regulator and turn it around. The regulator has an arrow for direction of gas flow.