I have a Kenmore dishwasher that will neither put water into or remove water that I have put into test the operation. I do not see the drain solenoid operating and if I do it manually it makes a funny noise. Any help would be greatly appreciated.
You will want to check to make sure that you are getting 120 vac to the water valve since the unit is not putting water into the unit even when empty. If the valve is getting power then the valve is faulty and would need to be replaced. Also check for the drain solenoid to make sure that it is getting power when the unit is in the drain cycle. If it is then replace the solenoid.
My dishwasher does not drain after the wash or rinse cycles. Could it be the timer that is not allowing the solenoid to function or could it be the drain solenoid only or both? Joe
Answer Hello Joe,
You could have a clogged screen, a bad drain valve seal Y03000182, or a bad drain solenoid WD21X802. There could be an issue with the timer, but you can determine this by checking for voltage at the solenoid at the drain cycle. Be aware if the drain valve seal is bad, it is not available without the entire pump and motor assembly which also includes the drain solenoid assembly.
Water drains properly after the wash cycle but does not drain at all after the rinse cycle. Thanks Gary
Answer Hello Gary. Based on the information you provided, if the water drains after wash, but not rinse, you will need to order and replace the timer WD21X10200 in the unit.
In continuation to Brenda - how do I know if the solenoid is working correctly? The mechanism moves and I hear it click, but it still won't drain?
Answer Hello Lisa. If the solenoid moves and is opening the drain, then it is fine. You will need to check and see if the drain hose is clogged. If not, you will need to replace the pump assembly WD26X10013. Hope this helps.
My dishwasher doesn't drain completly and there is a distinct odor of rotten eggs. The water that remains is brown in color. Odor remains even after dishes are cleaned. It seems to operate normally otherwise. How do I get rid of the odor?
Answer Hello David. Check and make sure the unit is draining properly. If so, it sounds like grey water may be backing up into the system. If the unit does not drain properly, it will cause the problem as well. Try draining it into a bucket and make sure a large stream of water comes out of the drain hose. Hope this helps.
In your responses to Pat this morning concerning the solenoid is there any way to check the solnoid to see if is opening the pump drain properly and were is it located. any information or consideration you give this matter wil be appreicated. Thank You.
Fred/ for Pat
Answer Frederick, You can observe the drain solenoid and linkage operation, from the front of the machine. Remove the lower access panel and kickplate panel from the front of the dishwasher. You'll notice the assembly mounted slightly to the left of the drain motor assembly. You can visually inspect the wires, linkage , levers and spring. You can also, set the unit into the drain cycle and, and when you lock the door latch, you can observe and hear the solenoid activate and the unit start to drain.
Dishwasher stops and shows error C2 (not draining). Water not pumping out. Could not reset to finish the rinse cycle. The only way to reset was by shutting the power off.
Answer Hello Pat. Make sure the drain hose is not kinked or clogged. If it is clear, check and see if the drain solenoid is opening properly to allow the pump to drain the water out of the unit. If not, you will need to replace the solenoid assembly WD21X802. Hope this helps.