How do I remove and install this part?
Answer Hello Sue. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.
The machine won't go through the whole cycle. It stops and you have to restart. I have cleaned out the pump. It is still doing it what do I need to do.
Answer Hi Kat. Did you also remove the sump hose going to the pump that connects to the tub ? This is where the debris collect as well. You remove the pump filter from the front and clean as well. Check to see if the pump impeller is spinning loose on the shaft ? If so then replace the pump part # WH23X10028. Make sure there are no debris in the pressure switch hose going to the tub. Remove the top. Remove the hose from the switch and blow back into it towards the tub. If you have removed restrictions, then set the unit in a small wash. Fill and then advance it to spin. Has the door latch part # WH10X10006 locked ? If not it needs replaced. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.
I bought a GE washer that is leaving plenty of suds and water behind. It came with diagnostic error codes 23, 30, and 31 when I bought it. I removed the pump to see if the impellor was blocked, but it is not blocked. How do I know if the pump needs to be replaced ? It turns freely for a quarter turn and then its more difficult to turn, but it does turn. Do I need to replace the pump assembly / pump ? Thanks. Mike
Answer Hi Mike. Yes, first thing you need to do is get the pump free or if it will not as you mention, then replace it with part # WH23X10028. Then you use a pitcher and fill it up with cold water. Then open the washer and fill it up to the baffle level (w/cold water). Then press cancel or drain. Do this a few times to insure you have flushed out the "over soaping" condition which made the pump cavitate and overheat, damaging the pump and showing the fault codes mentioned. E-23= water valve, pressure switch or off balance. E-30 = drain pump issues. E-31= Slow drain , possible restrictions. Thank You.
I removed the water pump from the filter and the impeller rotates 1/2 turn each way and stops, is it defective?
Answer Hello Jim. No, this is the resistance of the pump motor magnets. Test and see if there is power coming to the pump. If so, and the pump does not run, replace the pump assembly WH23X10028. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
I determined my pump is seized up and have ordered a replacement. How difficult is this going to be to install? Can you give me some tips? It looks like two big spring clamps, not sure if I have to remove the sheet metal piece holding the wiring.
Answer Michael, Here's some service information, it should help you through the repair. To remove the service panel: Remove the 3 Phillips-head screws that hold the service panel to the cabinet( along the bottom of the lower front panel). Pull the service panel down.
To remove the pump: Remove the service panel. Caution: Under normal conditions, approximately 1 quart of water will drain out when the pump cleanout is removed. Place a shallow pan under the drain cleanout. Turn the pump cleanout counterclockwise
approximately 2 turns, then pull outward. Note: Remove any debris or foreign objects from the strainer and interior of the pump before reinstalling. Remove the drain hoses from the pump: Note: The drain hoses are diffi cult to remove. Squeeze each clamp and slide it back.
Carefully break each hose loose by inserting a small fl at-blade screwdriver under the hose to break the seal. Remove the tub outlet hose from the pump inlet. Remove the drain hose from the pump outlet. Disconnect the 2 wires from the pump.Remove the 2 Phillips-head screws that hold the pump to the chassis. Pull the pump rearward to clear the 2 locator pins from the 2 grommets in the front frame. Remove the pump thru the enlarged opening on the left side of the front frame. Good Luck,
How to test water pump?
Answer Hello. You can test the wires coming to the pump to see if you have voltage there. If so, the pump will need to be replaced. Hope this helps.