My washer will not drain, should I replace the pump?? I cleaned everything out of the pipes and still will not drain.
If the pump is getting power to it but will not pump water out and there are no clogs then you would want to replace the pump assembly.
On the pump itself when you turn by hand the impeller should it go all the way around or just 1/2 way and stop?
These have the impellers that you can feel the magnetic field from the permanent magnets inside them. This causes the impeller to rotate hard for about half a turn and then "pop" on around.
How do I remove the old pump and install the new one for my model?
Answer Hello Heidi. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.
How do I remove and install this part?
Answer Hello Sue. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.
The machine won't go through the whole cycle. It stops and you have to restart. I have cleaned out the pump. It is still doing it what do I need to do.
Answer Hi Kat. Did you also remove the sump hose going to the pump that connects to the tub ? This is where the debris collect as well. You remove the pump filter from the front and clean as well. Check to see if the pump impeller is spinning loose on the shaft ? If so then replace the pump part # WH23X10028. Make sure there are no debris in the pressure switch hose going to the tub. Remove the top. Remove the hose from the switch and blow back into it towards the tub. If you have removed restrictions, then set the unit in a small wash. Fill and then advance it to spin. Has the door latch part # WH10X10006 locked ? If not it needs replaced. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.
I bought a GE washer that is leaving plenty of suds and water behind. It came with diagnostic error codes 23, 30, and 31 when I bought it. I removed the pump to see if the impellor was blocked, but it is not blocked. How do I know if the pump needs to be replaced ? It turns freely for a quarter turn and then its more difficult to turn, but it does turn. Do I need to replace the pump assembly / pump ? Thanks. Mike
Answer Hi Mike. Yes, first thing you need to do is get the pump free or if it will not as you mention, then replace it with part # WH23X10028. Then you use a pitcher and fill it up with cold water. Then open the washer and fill it up to the baffle level (w/cold water). Then press cancel or drain. Do this a few times to insure you have flushed out the "over soaping" condition which made the pump cavitate and overheat, damaging the pump and showing the fault codes mentioned. E-23= water valve, pressure switch or off balance. E-30 = drain pump issues. E-31= Slow drain , possible restrictions. Thank You.
I removed the water pump from the filter and the impeller rotates 1/2 turn each way and stops, is it defective?
Answer Hello Jim. No, this is the resistance of the pump motor magnets. Test and see if there is power coming to the pump. If so, and the pump does not run, replace the pump assembly WH23X10028. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html