My washing machine works well, however, sometimes after a load completes and we put clothes in getting ready for the next load, water will be in the machine when we didn't turn it on. It seems it might be backing up from the drain? Other times, when the machine is not on, it will just sporadically spit out water thru the drain!
Answer Hello Michael,
Water cannot come back into the machine from the drain so the suspect will be the water pressure or the water valve WH13X10023. If the unit sometimes has water coming out of the drain, it may be that water filling into the unit has triggered the drain pump to prevent a flood condition but this still points to a bad water valve or low water pressure to it. As a note, the water valve is closed by water pressure only. For this reason, low water pressure will cause the valve not to close completely and fill the machine when not energized. Check that the water faucets to the machine are turned all the way on and sufficient water pressure is present, (filters and screens are not stopping up with sedimentation or mineral deposits), before ordering parts.
1 black wire 1 white wire. They were already unplugged before I changed the pump. Which wire goes to which terminal?
Answer Hello Jim,
Since the pump motor is not polarized, you can plug in the wires in either position and the motor will not know the difference.
Can I just buy the motor itself and not the assembly?
Answer Terry, the manufacturer does not offer the motor separate from the pump WH23X10028. Sorry about that!
My washer will not drain, should I replace the pump?? I cleaned everything out of the pipes and still will not drain.
If the pump is getting power to it but will not pump water out and there are no clogs then you would want to replace the pump assembly.
On the pump itself when you turn by hand the impeller should it go all the way around or just 1/2 way and stop?
These have the impellers that you can feel the magnetic field from the permanent magnets inside them. This causes the impeller to rotate hard for about half a turn and then "pop" on around.
How do I remove the old pump and install the new one for my model?
Answer Hello Heidi. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.
How do I remove and install this part?
Answer Hello Sue. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.