1 black wire 1 white wire. They were already unplugged before I changed the pump. Which wire goes to which terminal?
Answer Hello Jim,
Since the pump motor is not polarized, you can plug in the wires in either position and the motor will not know the difference.
Can I just buy the motor itself and not the assembly?
Answer Terry, the manufacturer does not offer the motor separate from the pump WH23X10028. Sorry about that!
My washer will not drain, should I replace the pump?? I cleaned everything out of the pipes and still will not drain.
If the pump is getting power to it but will not pump water out and there are no clogs then you would want to replace the pump assembly.
On the pump itself when you turn by hand the impeller should it go all the way around or just 1/2 way and stop?
These have the impellers that you can feel the magnetic field from the permanent magnets inside them. This causes the impeller to rotate hard for about half a turn and then "pop" on around.
How do I remove the old pump and install the new one for my model?
Answer Hello Heidi. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.
How do I remove and install this part?
Answer Hello Sue. Pull out the unit and remove the back access cover. Then, remove the hoses and wires going to the pump. Remove the bolts securing the old pump and remove the pump. Install the new pump WH23X10028 in reverse order.
The machine won't go through the whole cycle. It stops and you have to restart. I have cleaned out the pump. It is still doing it what do I need to do.
Answer Hi Kat. Did you also remove the sump hose going to the pump that connects to the tub ? This is where the debris collect as well. You remove the pump filter from the front and clean as well. Check to see if the pump impeller is spinning loose on the shaft ? If so then replace the pump part # WH23X10028. Make sure there are no debris in the pressure switch hose going to the tub. Remove the top. Remove the hose from the switch and blow back into it towards the tub. If you have removed restrictions, then set the unit in a small wash. Fill and then advance it to spin. Has the door latch part # WH10X10006 locked ? If not it needs replaced. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.