My daughter was replacing her smart water filter first time and it will not stop leaking you can drain the water and it its stops dripping for a few minutes but after a few it drips not much. She installed the old filter and it does the same thing ?
Answer Hello John,
This sounds like there is either a seal/"O" ring missing or leaking or the assembly has developed a crack or a seal has failed. You should replace the water filter housing assembly. If you re-post with the model number from your units' I.D. tag, we would be happy to look up the parts needed for you.
I have a GE refrigerator with an MWF SmartWater filter. Does it have to be replaced with the same kind of filter or can it be replaced with just an MWF, and what's the difference between the two?
Answer Kelli, you can use the MWF or the MWFP no your model. Unfortunately, we do not have the specs to verify the difference in the two parts. However, the manufacturer has recently discontinued MWF and the MWFP is the manufactured replacement part. Hope this helps you. Thanks.
How long do I have to soak the new filter before replaing it??
Answer Hello Betty. You can use the filter out of the box. There is no need to soak the filter.