Installed new ge mwf filter for my GE refrigerator and the water came out black then turned gray and then clear after about 2 gallons of water ran thru it. Is this normal or is the filter bad?
Answer Don, This is normal. The residual charcoal inside the filter will flow through the water system until it is flushed out. It usually takes two to three gallons of water to clear the system. Next time you may want to flush the new filter under the kitchen faucet or in a bucket before you install it.
My daughter was replacing her smart water filter first time and it will not stop leaking you can drain the water and it its stops dripping for a few minutes but after a few it drips not much. She installed the old filter and it does the same thing ?
Answer Hello John,
This sounds like there is either a seal/"O" ring missing or leaking or the assembly has developed a crack or a seal has failed. You should replace the water filter housing assembly. If you re-post with the model number from your units' I.D. tag, we would be happy to look up the parts needed for you.
I have a GE refrigerator with an MWF SmartWater filter. Does it have to be replaced with the same kind of filter or can it be replaced with just an MWF, and what's the difference between the two?
Answer Kelli, you can use the MWF or the MWFP no your model. Unfortunately, we do not have the specs to verify the difference in the two parts. However, the manufacturer has recently discontinued MWF and the MWFP is the manufactured replacement part. Hope this helps you. Thanks.