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Customer Questions and Answers for Refrigerator Damper Assembly by GE

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    • Part Number: AP3775595
    • MFG Part Number: WR49X10091
    • Made by: GE
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Questions & Answers

For GE Refrigerator Damper Assembly (Part Number: AP3775595)

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My freezer works fine but the refrigerator will only cool to 40 degrees no matter what setting its on. I have no ice build up on the coils. The damper door is open and closes if the frigid shut off. The turbo cool light is on all the time and get brighter when you push it and the fan starts. If I try to set the refrigerator temperature colder than 5 it will turn off both the freezer and refrigerator. Do you have any suggestions on the parts I might need?

Roger for Model Number ESF25LGRBWW

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The fresh food section has been running too cold and freezing the food. Following other postings as to the problem, I've replaced the damper assembly and then the 2 thermostats in the refrigerator wall but it is still freezing up. What should I try next? I posted this question a few days ago but did not receive a reply.

Robert H. for Model Number GSS23QGTAWW

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My Model GSS23QGTAWW refrigerator was freezing food in the fresh food section. Following the do it yourself stories, I replaced the Refrigerator Damper Assembly assuming that was the problem. When I removed it I found that the door didn’t appear to be broken as I expected. The replacement Assembly didn’t solve the problem. The fresh food side is still staying around 27-28 degrees. So next was to replace the 2 thermistors in the fresh food side. I found one of them to appear faulty with a rounded head and black bottom. Yes! This must be the problem. Nope. The temperature is still holding around 27-28 degrees. Whats next? Is it possible that the replacement damper assembly is faulty? Or is there something else that I am overlooking?

Bob for Model Number GSS23QGTAWW

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I have a GE Adora Refrigerator (DSS25MSSE) that is freezing at the bottom on both sides but NOT getting cool enough at the top. Which damper system is the problem.

Thomas for Model Number DSS25MSSE

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Turbocool light stays on even when turbocool feature is selected off. Also have a noisy damper fan motor that will need to be replaced, but not sure if the two are related. Thanks for any assistance!

Dan H for Model Number PSI23MGNABB

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Refrigerator side not cooling could it be a diffuser or what is the problem?

Doug for Model Number 10656532400

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Got your replacement damper Assembly for this unit and the axle fan within is more than twice a loud as the one in the unit I replaced. Can I exchange the part.

Dave for Model Number GSS25XSQASS

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Freezer is Freezing up.

Scott for Model Number PSS27SGPA

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I have a GE Monogram refrigerator. It has started making a rattling sound every 15 to 45 minutes. Do you think damper assembly (WR49X10091) is the problem? If so, what is the step by step procedure to install it. Thanks

Keshav for Model Number ZFSB26DNASS

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Just curious - how does a damper door break when the refrigerator has been sitting in the same place for 8 years? Does the cold temperature cause the hinge to eventually crack? Your site is outstanding, unlike this refrigerator! I've already replaced the motherboard, need to replace light switch, and the thermistors will be next. Thank you for all the great information!

Lucas for Model Number PCF23NGTDBB

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