Washer is completely level but when it spins fast to spin the water out of the clothes, it makes lots of "dang dong" noises. Seems like the tube hitting the exterior housing shell very hard. Please help! Thanks
Answer Hello Perry,
You should use a paint scraper to remove the main front panel. You should be able to determine the issue when the unit spins with this cover off. Be sure to stay clear of the moving parts since they can cause serious injury if contacted during the units' operation.
Clunking and grinding when washer is agitating. Took cover off and move pulley back and forth felt clunk.
Based on this information it sounds like the mode shifter on the unit is faulty and would need to be replaced. The part number for the mode shifter is WH38X10017.