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Customer Questions and Answers for Solenoid and Arm Assembly by GE

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    • Part Number: AP2071947
    • MFG Part Number: WR62X58
    • Made by: GE
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Questions & Answers

For GE Solenoid and Arm Assembly (Part Number: AP2071947)

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My ice maker will not switchover from crushed ice to whole ice. I watched it from the inside and it looks like it doesn't have enough power to lift the arm up to make the switch over.

Trevor

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My ice maker will make ice, but the thing inside will not turn to make ice come out though the door. What is wrong? It will just click.

Mark S for Model Number gss22wgmdww

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Water and icemaker quit. There is water from filter down to solenoid. Any way to check solenoid or should I just replace it?

Mike for Model Number HSS25GFPAww

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Recently our ice maker wasn't dispensing ice, the auger motor was not turning, but the Crushed/Cubed Ice Solenoid was working. We dismantle the housing of both and tested for continuity, everything was fine, motor and solenoid worked when directly applied power from socket, but on refrigerator only one connected at one time worked . We tested solenoid only and motor only is this related to the board being bad? Cause sometimes either one when testing alone wouldn't work and changing between crushed ice or cubed, it would work. But both never work at same time.

John for Model Number PTC22SFMARBS

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My question is in regard to the ice dispenser. The motor in the back doesn't rotate. The solenoid assembly seems to work fine and I think is unrelated. When I push the button I hear and see the solenoid arm assembly lift. I then just get a buzzing/humming sound, but the motor doesn't turn. The motor is not frozen and I can turn it w/o it feeling like it sticks or jams. I then took the motor out and tested it on my work bench by applied 110V to the 2 spade connectors and the motor works fine and does't act like it is meeting resistance at the motor or the gear box. I am at a loss. Any suggestions? Thanks, Ken K.

Ken for Model Number zisw42dyb

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Ice maker will not STOP making ice. pushes arm up but keeps on making, running over bucket. looks like a stop switch in there but cant find the part number.

Gary for Model Number TFX26CRDA WW

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I have been having trouble with my ice delivery system, which I believe is the old type which has apparently been re-designed. I replaced the helix blade(?) and augur nut because the unit was no longer feeding ice. The helix was "'free wheeling". It now feeds ice, but it will not crush - only cubes, in either crushed or cube mode. When I disassembled the unit again today, the augur nut had worked its way up the threaded shaft. The previous nut had done the same thing. I can't figure out why this is happening. Today, I epoxied the nut in place at the end of the shaft and re-assembled the unit. Now, I believe the dispenser solenoid has quit working. The arm and door are free (loose), and seem to be working properly, but the solenoid doesn't raise the arm. Please advise.

Bob for Model Number GSHF5PGXAEWW

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The ice maker will only dispense crushed ice, no cubes. After much research and watching DIY videos, I'm pretty sure the issue is the crushed ice solenoid. However, I cannot get to it because the auger motor housing that contains the solenoid has a tube attached to it that I cannot see how to remove. The housing has one screw on the left side and just sits in a groove on the right side. There is a wiring harness in addition to the tube. None of the videos show this particular model. Some of the Q&A address this particular model but none have any specifics about removing the housing. Can you supply step by step directions for removing that tube, and therefore, the housing?

Jerrod for Model Number GE GSH25JSXBSS

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My ice dispenser only dispenses crushed ice. I took the unit apart and the solenoid was frozen. I thawed the relay out and it moved freely and reinstalled. It worked and dispensed cubes but had a very loud buzz coming from the solenoid. Within 2 days the solenoid froze again dispensing only crushed ice. Why would the solenoid keep freezing? I have had this fridge for 7 years running at the same temp, so nothing has changed. Will a new solenoid stop the freezing problem or is there something else that I am missing?

Gary for Model Number PSS25NGNAWW

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Is there an easy way to take out the pin that holds the solenoid plunger to the solenoid display collar. My stirrup solenoid connector cracked in two. Also my water and ice does not dispense what can be the cause of this. Also if its not easy to take out the pin is there any way to get the whole arm stirrup up and display with plunger as one piece?

Max for Model Number GSL25JFPBBS

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