My GE telescoping downdraft is stuck in the UP position. The fan still works. I'm not really sure where to start. Any suggestions?
Answer Hello Dean,
You will either have a bad start switch, a bad limit switch, a bad relay board or a bad motor. If you have a test meter, you can test these components. The tech sheet should be in an envelope or a sticker on the blower housing under the cabinet. This will guide you through the circuits. If you hear the unit trying to operate, you probably have a bad pivot arm.
I pryed off the decorative trim and unplugged the switch. The female end of the switch plug is down about 3 or 4 inches and the access way is only about an inch square. The female end is not fixed so it must be held in place while plugging in the male end of the new switch. It seems like a couple pairs of long needle nose pliers is the only way, but with only a square inch access area, it is crowded and not possible to see. Is there a trick to plugging in this new switch? Thanks, Mike
Answer Hello Mike,
It's been a while since I last serviced one of these, but if I remember correctly, the snorkel was in the down position. I removed the cook top and set it on the edge of the counter top to allow room to remove the gear motor panel and access was greatly simplified. This was quite a lot more work since it was a gas unit and I had to disconnect the gas line but, in the long run, it was much easier than trying to connect the two without being able to see or physically touch either connector.
How is the Switch membrane removed? Then the new one installed?
Answer Hello Chris. To install this switch, you will first need to carefully pop loose the metal trim that is on top of the unit that has the switches in the middle of it with a flat edged tool. Once it has been popped up, you should be able to unplug the old switch, replace it and reattach the metal trim. If you need more information regarding installation, you can try using our repair forum. It is a completely free service and the techs there may have more info. I will include a link to it in this message. I hope this info helps!