My washer agitates, and drains but won't spin. I have to ring the clothes before I put them in the dryer. The washer makes a humming sound but doesn't spin and the motor gets hot. It did the same thing about six months ago for about three weeks then it worked fine until recently (4 months later). It stopped spinning after I washed a huge blanket.
Answer Hello Marcell,
This sounds like some stuffing probably came out of the blanket and has gotten into the area between the tubs. It will, if it hasn't already, get into the drain pump. I would recommend pulling the inner tub to make sure the stuffing material isn't wrapped around the shaft and remove all you can since it will destroy the drain pump if it gets into it.
Ge washer -wash cycle-cycle selector knob, does not work in all positions.
As long as the knob itself is not broken then the rotary switch behind it would be the issue.
Our washer won't stop filling. It kept filling and never shut off and flooded over. Which part needs fixed?
Answer Hello Mark. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit.
Hi. Im trying to find out info for my daughters washer. It is only 3 years old and they moved and it worked fine before they moved but after they were moved in the washer has a mind of its own, they dont know if its going to be on the wash, spin or whatever cycle they put it on. They can put it on wash and it only goes thru the spin cycle, or sometimes just rinse or sometimes just wash. They just want to set it to do all three and start it on wash, but they don't know what cycle they got until it starts.What part do u think they need? The soninlaw thinks they need the part on the panel that is behind the knob?
Answer LeeAnn, You'll need to check the timer knob, dial, clip and ring to see if they were damaged during the move, You may have a damaged timer WH49X10085 as well. You'll need to remove power to the washer and slide it out a little. Pull out the knob on the timer control. Immediately behind it is a clip that secures it to the timer shaft. Use your pliers to remove the clip and slide the knob off of the shaft. The indicator ring that sits behind the knob is called the "skirt." Remove it from the timer mechanism as well.Use a Phillips-head screwdriver to remove the three (or four, depending on the model) screws at the top of the unit that secure the control panel to the back plate. With these screws removed, the front of the control panel should fold down. Take the entire front control panel and slide it to the right. This will release it from the bottom grooves. Now you can rest the panel down on the top of the washer. Unclip the wiring harness that is connected to it. Remove the lone screw that secures it to the control panel. Then, looking down at the unit, slide it toward you to release it from its clips. Check the timer housing and shaft for damage and operation.
The wash selection knob only works on an intermittent basis. Sometimes I can just turn it without the washing machine engaging. Do I need a new rotary switch?
Answer Hello Todd,
You will most likely need just the timer knob. The timer knob WH01X10061 has ridges on it that can become worn and when trying to push in and turn it will not engage.
When a load is washing and the first rinse cycle is complete, it will not move onto the spin cycle. It just stops at that point until we move the dial forward manually. I also have the hot water turned off in the wall because it will just continue to fill the basket no matter where the water selector is positioned. Thanks for any help.
Answer Hi Kurt. Has the timer been sounding like a rattle or a buzzing ? It is a (quick) bad indication of needing a timer part # WH12X10297. If you have to manually advance it to the next cycle then you need to replace it. Since you need to shut the house spickett off to stop the water input, then the water valve part # WH13X10024 solenoid has stuck open and needs replaced. Thank You.