Refrigerator temperature is not working.
Answer Hello Joy,
The most common failure on the defrost section of this unit is the defrost heater WR51X10055. This will be the case if there is a frost build-up on the back wall of the freezer compartment. If not, you should check the fans for full speed normal operation and there is no frost build-up in the damper assembly WR09X10050.
Lately, the fresh food section is cooling too much. Even though the thermostat is set at 37 degrees (F), the temperature fluctuates between 30 and 34. I read that this can be due to a bad thermistor. Is that right?
You will want to pull the air duct assembly down and check the damper in the duct assembly for being broken or having a broken damper at the bottom behind the custom cool drawer. If the damper at the top of the unit is broken then you will need part number WR49X10091 and if it is the lower section then part number WR60X10062 for double and WR60X10063 for single.
Freezer not work and fresh food.
Answer Hello Jose,
There are many things that can cause this general symptom. You should see if the compressor and the fans are running. If so check to see if there is a frost build-up on the back wall of the freezer compartment. You need to check for power coming out of the main board to the compressor. If the compressor is not running and power is being supplied to it from the main control, remove the start relay and shake it. If it rattles, it will need to be replaced. If the compressor is running and there is a frost build-up on the back wall of the freezer, you should check the defrost heater, the defrost thermostat, the evaporator thermistor, the freezer thermistor, the fresh food thermistor, and the main board.
Where is the 'thermistor' part located?
Answer Hello Jon. The side walls of the unit has oval small grills in them. The thermistors are behind them when you unsnap them from the side walls of the unit.
Will the thermistor keep the freezer to defrost?
Answer Hello. Yes, if the thermistor is bad, it can affect the defrost cycle.