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Customer Questions and Answers for Thermostat Def by GE

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    • Part Number: AP3796816
    • MFG Part Number: WR50X10065
    • Made by: GE
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For GE Thermostat Def (Part Number: AP3796816)

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What would you suggest I change for this model the control board or defrost t/stat for freezing up. It has froze up twice in a months time. It does have the automatic defrost. Thanks for the help

Joel for Model Number gsh25jfta-ww

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Is there a automatic defrost timer on my refrigerator and where is it located?

Joel for Model Number Ge model gsh25jfta-ww

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Frig wasn't cooling so after removing cover in freezer I found coils all covered in frost. Is this a defrost thermostat issue? My fan is working, and when I recently defrosted frig in a cleaning, frig was cold for about a week. I'm trying to decide which part to replace first, the defrost thermostat, defrost heater or the defrost timer. Thanks for your help, Patty

Patty for Model Number gsh25jfxb

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Ice forms in the freezer box and freezes the crusher/cube solenoid It seems that ice forms in the back of the freezer cabinet and is all over the back of the box after a bit. It also freezes the solenoid plunger for the crushed/cubed ice device. Thus the ice crusher when it works only dispenses crushed ice. Not sure why this ice forms, but it causes a mess. Also, the ice in the ice storage tray refreezes in big chunks and thus does not dispense ice. In addition we have replaced all of the temperature sensors in the refrigerator and replaced the motherboard for the refrigerator. What causes this? Thanks,

Carl for Model Number GSL25IGXBLS

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I recently asked a question about the defrost thermostat for this GE freezer. I tested a new one before installing it and it would only open when it reached a very high temperature. Since I'm accustomed to similar thermostats opening around 55 F, I thought it was defective. I couild not find the specifications for the replacement thermostat anywhere. I pulled out the old one and found the labeling on it. To my surprise, it was marked 140 F. I see a lot of these GE fridges with defrost problem the same as mine (freezer works fine, but defrost cycle seems to run long and melt the ice....ice cubes are always frozen into a large block). So....here's my question. Is this just poorly designed? would a lower temp thermostat fix this problem? BTW, I've also tested the thermistors; they appear to be good (18K ohm cold with steady decrease to below 3 K ohm when warmed). I hate to spend $150 for a new control board because, based on other customers' experiences I don't have much faith that it will fix the problem. This is driving me crazy. Please help!

Dan for Model Number GE GSH25JFXBWW

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I bought a replacement defrost thermostat (WR50X10065) for my GE refrigerator. I tested it before ripping my fridge apart, and the thermostat read less than 1 ohm cold or warm. I assumed that it was bad, so I ordered another one. The next one tested the same way. Being quite perplexed, I heated the thermostat more than using a cup of hot water (my first test method). This time I used a heat gun and the thermostat eventually opened. It was so hot that I could barely hold it. I can't find any specifications for this particular thermostat online, but I wouldn't think it should require THAT much heat to open. Exactly how much heat should it take to open this thermostat??

Dan

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Regarding my previous question on access to replace the freedzer temperature sensor (Thermister) and Thermostat -- If I understand correctly, I gain acces from inside the freezer area by removing the back wall. Is this correct? Many thanks!

Tommy for Model Number GSL25JFTABS

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As a follow-on to my previous questions on over-thawing in the freezer compartment --- In reading some of the other posts, I see where some of the Motherboards for this model refrigerator require cuting of the Thermistor leads. If my serial number is ZSL..., do I need to cut those leads? My new motherboard did not come with instructions, but it was pretty easy to figure out how it went in. Now, since I did not cut those leads on the new motherboard, I was/am still having the same issue and was told to replace the Thermostat and Temperature sensors that sit in the evaporator area. Problem is, I can not figure out how to get into the compartment where these parts are located. It seems I need to go in through the area just behind the motherboard. I can take out the motherboard, but cannot get the housing into which it mounts to come out. Two big rubber plugs through which the wiring all runs do not want to rotate to release the housing are seemingly the biggest part of the problem. The other problem is the housing just does not seem to want to budge even if I could get the rubber plugs out. It seems to be glued to the refrigerator framework. Do I need a special tool to release the rubber plugs through which the wires all run? Do I need to do something special to un-glue the housing from the refrigerator case? Am I doing it all wrong in the first place??? Tommy

Tommy A. for Model Number GSL25JFTABS

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I have had problems with the freezer defrost system. It comes on and melts down the ice in the ice maker to the extent that when it starts back up again it crates a block of ice that will not move through the ice dispensing system. It even freezes up the auger motor. At your suggestion, I replaced the "Mother Board." NO JOY. Same problem exists. Is there a sensor in the freezer compartment that is causing too much defrosting to occur, or what???? HELP PLEASE! I don't want to spend anothe $100+ on this refrigerator.

Tommy A. for Model Number GSL25JFTABS

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Things go from rock hard to soft in the freezer. The ice in the bucket melts then freezes together. Now I have noticed that the temp controls on the door randomly change. I have replaced the main board and that did not fix the problem. Any other suggestions?? Thanks

Joel P. for Model Number GE - GSL25JFTA

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