Washer will not agitate or spin. Drain pump works. Motor hums but will not turn drum. Cannot turn agitator by hand.
Answer Hello Jeff,
You will want to pull the belt off the transmission pulley and make sure that the motor spins freely by hand. If it does then leave belt off and see if when you turn unit on it will spin freely. If it doesn't replace the motor WH49X10035. If it does then you either have something in between the tubs or you have a bad transmission assembly WH38X10002.
The knob arm control part #WH01x10310 came completely out of the timer washer WH12x10350. I placed in back in, it worked fine and now several months later it won't catch when pulled to start the machine. What will I need to fix it? Thanks.
Answer Hello Chris,
It will take a timer to fix this situation but, unfortunately, all appliance parts are listed by model number. In order to give you the correct part number or verify that you were looking at the correct part for your model machine, you can either re-post with the model number from the I.D. tag on your machine or call our toll free number (1-877-477-7278) and our representatives will be happy to look it up for you.
Does it come with knobs?
Answer Hello Mitch! No, the washer timer WH12X10350 does not include the knob. What is your appliance model number? We will need to make sure the correct timer and knob is ordered. Thanks!
Does all cycles, but does not spin well.
Answer Hello John. Check and make sure the belt WH01X10302 on the unit is not burnt or broken. If so, it will cause the problem you are having. Hope this helps.
The washer just do two things one when you start it fill with water and two dumps the water out and thats about it. The timer sounds but does not do anything else. What can I do?
Answer Hello Cesar. Check and make sure the belt WH01X10302 is not broken. If not, see if the motor has power coming to it to run. If so, you will need to replace the motor WH20X10093. If there is no power to the motor, you will need to replace the timer WH12X10350. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
It washes while the water is filling up,if open the lid it stops.
Answer Hi David. The timer has shorted internal cams . This part # is WH12X10350. Thank you.