The knob shaft spins freely and won't lock in to rotate to cycles. It just started doing this all of a sudden. Is this the timer, or are there any other possibilities?
Answer Hello Scott. It sounds like the teeth on the back of the timer knob are bad. Check and see if they are worn down. If so, you will need to order and replace the knob WH01X10310 on the unit.
Washer will not go into high speed spin cycle. Light on motor blinks 4 times indicating a mode shift solenoid, I replaced mode shift shaft assembly and still not working. Replaced motor as directed by Mfg. instructions, still not working. Could it possibly be the washer timer?
In most cases the timer would not cause the issue with the 4 flash code. With the same error code coming up you will want to check the wiring between the mode shifter and motor to ensure that it is not pinched and also check the wiring from the timer to the motor to make sure that it is good. If all this checks ok then replace the timer.
Washer will not agitate or spin. Drain pump works. Motor hums but will not turn drum. Cannot turn agitator by hand.
Answer Hello Jeff,
You will want to pull the belt off the transmission pulley and make sure that the motor spins freely by hand. If it does then leave belt off and see if when you turn unit on it will spin freely. If it doesn't replace the motor WH49X10035. If it does then you either have something in between the tubs or you have a bad transmission assembly WH38X10002.
The knob arm control part #WH01x10310 came completely out of the timer washer WH12x10350. I placed in back in, it worked fine and now several months later it won't catch when pulled to start the machine. What will I need to fix it? Thanks.
Answer Hello Chris,
It will take a timer to fix this situation but, unfortunately, all appliance parts are listed by model number. In order to give you the correct part number or verify that you were looking at the correct part for your model machine, you can either re-post with the model number from the I.D. tag on your machine or call our toll free number (1-877-477-7278) and our representatives will be happy to look it up for you.