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Customer Questions and Answers for Turntable Motor by GE

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    • Part Number: AP2024962
    • MFG Part Number: WB26X10038
    • Made by: GE
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For GE Turntable Motor (Part Number: AP2024962)

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My turntable stopped turning, but the microwave works fine other than that. What's the most common cause, turntable motor? How do I get access the turntable motor? Are there instructions somewhere or would I be better off replacing the entire unit? Thanks

Tony for Model Number GE JVM1661SB 003

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4 people found this answer helpful.

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The turntable on my almost 10 year old microwave only works if I'm cooking something light. If I try to cook anything heavier, like something in a 2-QT casserole dish then the turntable won't turn and sometimes makes a grinding or clicking noise. As mentioned, the microwave is almost 10 years old, if it is the turntable motor is that something that I can replace myself? Would a new microwave be more energy efficient than my 10 year old microwave? If I can fix it myself that would be great, but if this microwave is wasting money and energy I wouldn't be opposed to replacing it. Thank you.

Chuck for Model Number JVM1851WD001

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3 people found this answer helpful.

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The Microwave turntable turns, but makes grinding noise. Does not heat up food. What might be the problem ???

Craig for Model Number GE spacemaker XL 1800

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What is right turn table motor and coupler part number for this microwave that we have: GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven – Model # PVM9179SFSS.

AK55 for Model Number GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven – Model # PVM9179SFSS

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I just ordered a new turntable motor from APP but I'm wondering if it's ok to still use the microwave until it's replaced. The MW works well, but the motor makes a grinding noise.

Tampakaren for Model Number JVM1410BC001

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New turntable motor got hot right away stopped working. Could this be an electrical problem?

George R

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Our microwave works but the rotation device no longer turns the place around. I think I need the motor but apparently there is a round replacement and a square one. I called your company and was told I would have to take the entire microwave off of the wall as it is mounted. However, I have read where others have said it is a very easy 5 minute fix. My question is how do I get to the motor to see which one I need and to replace it? Thank you.

Linda for Model Number HDM1853BJ02

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Our microwave stopped working. Since the model is 10 years old - would it not be better to buy a new one than try and get the old one repaired? How much would a new one cost - including installation?

Shirley for Model Number JVM1870SFCO2

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I need to replace the turntable motor on my 2006 GE EVM1750DM1BB microwave oven. What is the part number for the replacement? The current part is "SM16F BY36P1AW3", 21V AC, 50/60Hz FClass, 2.5/3rpm FREE, 3/2.5W Z.P" and was manufactured by EleNsys.

Ann for Model Number General Electric EVM1750DM1BB

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The turn table motor is bad, and I can't get any help from anyone. This oven was made in 2007 and has no worked since since late 2008. I hate to junk it because it was a gift and a very nice oven, stainless steel with convection. I hope there is a replacement motor for it.

Doris for Model Number oster counter top- Model: otm1101vbs

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