My turntable stopped turning, but the microwave works fine other than that. What's the most common cause, turntable motor? How do I get access the turntable motor? Are there instructions somewhere or would I be better off replacing the entire unit? Thanks
Answer Hello Tony! You will more than likely need the turntable motor WB26X10038. You will need to remove the turntable and the coupling. Remove the 5 screws from the bottom of the microwave oven cabinet and remove the bottom plate. Remove the screw, then rotate the motor CCW 1/8 turn. Remove the turntable motor. Disconnect the two wires from the motor. Hope this helps!
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The turntable on my almost 10 year old microwave only works if I'm cooking something light. If I try to cook anything heavier, like something in a 2-QT casserole dish then the turntable won't turn and sometimes makes a grinding or clicking noise. As mentioned, the microwave is almost 10 years old, if it is the turntable motor is that something that I can replace myself? Would a new microwave be more energy efficient than my 10 year old microwave? If I can fix it myself that would be great, but if this microwave is wasting money and energy I wouldn't be opposed to replacing it. Thank you.
Answer Hello Chuck! You will more than likely have to replace the turntable motor WB26X10038. Newer microwaves meet today energy requirements as older microwaves only met the requirements for the year they were manufactured. It would be solely up to you if you wanted to replace or repair your product. With it being ten years old, I myself would look into the factors of; How many times has this appliance failed, how much is the part I'm needing vs a new product today, how long is a microwave suppose to last, etc. You can visit our free repair forum for installation assistance, here is the link to register and post a question. Thanks!
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How I replace the turntable motor on my JVM2070SK02
To replace the turntable motor WB26X10038 you would need to first unplug the unit. With the unit unplugged you will want to remove the screws holding the bottom plate on the unit. Drop the lower plate down in the front and the motor is accessible. Remove 2 screws and disconnect the wires. Pull straight down to get out of the unit. You would install in reverse.
How do I replace the turntable motor on my microwave?
Answer Hello Jack,
Dis-connect power and remove bottom plate screws (7). Remove bottom plate and dis-connect the turntable motor wire. Remove the turntable motor screws (2) and pull the turntable motor. Re-assemble in the reverse order. These are the instructions provided in the units' mini manual.
Microwave stopped heating but everything else works. Fan, lights, time display, it even counts down. What could it be?
Answer Hello Frank. You need to see if the magnetron or the diode is bad and is causing the issue with the unit. The diode should only read one direction and the magnteron less than 1 ohm and no cracked magnets. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
How do I replace the turntable motor? Do you remove the bottom plate?
Answer Hello Russ. Disconnect the power and remove the bottom plate screws (7). Disconnect the wires to the motor and then remove the screws and replace the motor.
My microwave does not heat and turntable does not turn. Light goes on and the internal fan works. From all outward appearances you'd think it works. However what you take out is always the same temperature as when you put it in. Help! Is it a door switch or a magnetron?
Answer Hello Andy,
Looking at it logically, the turntable has nothing to do with the high voltage circuit. In light of this, I would suspect a control circuit. While the door switches are in the control circuits, they also have nothing to do with the high voltage circuit. I would suspect the control board since it controls both the turntable and the high voltage circuits. This unit needs to be tested with a test meter for issues. Using the tech sheet inside the unit will give you both the items in the circuits to test and the specifications for the components being tested. There will also be a flow chart to follow that will normally pinpoint the issue if followed correctly. Let us know if we can assist you further.