I purchased a upper rack assy which has 8 rollers on it.However the old upper assy had 4 pieces that slide in the rail.What is the easiest way to adapt the new assy to the old one.
Based on the model it sounds like you may have gotten the wrong rack. The rack for your unit is showing that it has 2 rollers on both sides. The part number that you should have is WD28X10399.
How do these clip on to the dishwasher wall?
Answer Hello Lisa. The racks go between the rollers WD12X332 and the clips WD12X10304 prevent them from falling out.
I need the slide for the left side, Is it possible to purchase one slide or do I have to purchase slides for both sides of the dishwasher? Also, do you get all the hardware to install the slide? Thank you.
Answer Hello MaryEllen! The upper rack slide is part number WD30X98. This is the slide used for both the left or right side, you will need to purchase the qty needed for your appliance that is defective. The manufacturer does not offer the hardware as an available part for purchase. This may be something you have to obtain from a local home hardware store. Thanks!
The AP2040347 has broken causing the rack slide to twist. If I replace just the AP2040347, will this stop the slide from twisting or are new slides stronger/better quality than the original?
Answer Hello Ron! If the part has broken and is causing it to twist, it will need to be replaced and should correct the issue. The rack slide is part number WD30X98. The part has been redesigned and may look different, however, it is a direct replacement to the original and will work on your product per the manufacture. Thanks.
Hello. I need only the plastic rack wheels that clip onto the basket.
Answer Hello Cathy. The rack wheel and the axle come from the manufacture as an assembled part in the kit part number WD12X10327. Thanks.
Is this a single pack? Would I need to order caps and wheels ? What about hardware?
Answer This is a single slide. The matching cap to this slide is WD12X10304, this comes one per package. The matching track rollers are WD12X332, which includes the screw and is also one per package.