What is the part number that the straps attach to? I need to order both.
Answer Hello Lisa. The straps depending on your model number would mount to a part similar to WH46X10270. If you could please send us your model number, we could provide you with the correct support plate and straps. To perform the repair you can watch the video under the strap listing. Thanks!
The front 2 dampening straps are broken could this be the cause of the machine not draining?
Answer Hello Monica. No, it sounds not prevent the drain pump from working, but will need to be repaired. As for the pump, if it is not clogged, you will need to replace the pump on the unit.