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Customer Questions and Answers for Water Valve by GE

  1. Our Price $50.89
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    • Part Number: AP3884039
    • MFG Part Number: WH13X10023
    • Made by: GE
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Questions & Answers

For GE Water Valve (Part Number: AP3884039)

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Washer time comes on , washer rotates two times one way ,One time the other , will not fill with water and will shut down after about 4 or 5 min . Just put a new timer and circuit board in yesterday . timer is programmed . Note ...... this thing quit in the middle of a wash cycle . I had to drain it by unscrewing the filter at the lower right side .

Bill B for Model Number GE WCVH6260FWW

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When water comes in it makes the water lines shake. They say it is the inlet vale. Is there any way I can test it to be sure. thank you

Will for Model Number WBVH6240HWW

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My machine stops at the rinse cycle and hums like it is trying. To get water but it can't. The timer counts down though. Cleaned every thing and replaced the water hoses. Tried rinse and spins only nothing happens. Any ideas?

Rachel for Model Number WHDVH660HWW

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I have a GE WBVH6240 front load washer that does not complete cycles or completely drain. At first I thought it might be the drain and I cleaned it and the pump. I ran the t08 and t09 test modes and while t08 hot water works fine, the t09 does not run cold water. I checked the cold water hose and it flows, no obstruction in the screen. I get error codes e22, e31, & 370. Looks like the water valve is bad? Thanks.

Rich for Model Number WBVH6240

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When I ran the error code test I come up with codes E22, E23 and E70. I checked the water supply, hoses, filters/screens and everything is good. I ran the t08 hot water test and it failed. Water would trickle out but the machine would eventually time out. The t09 cold water test passed with no issues. I'm assuming that this would be a faulty water valve since it seems to be getting power to partially operate the hot and fully operate the cold valves. In regards to the E23 error I ran the t06 water level control test and it passed with no issues. No leaks are detected. Regarding the E70 error code, it only shows up intermittently. Acording to the directions it says to separate the control from the control housing and clean. If that doesn’t repair the problem, replace the control. What is the control? Is that referring to the control board? Thank you for your help.

Jeff for Model Number WBVH6240fgg

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The washer starts normally. It fills up just fine, but then only runs for about 10-11 minutes and then drains the water and stops. When this occurs the timer flashes, and you can start it again by hitting the start/pause button, but then it proceeds to fill up again and do the same process for 10-11 minutes. After running the code diagnostics test, I get the code E22, which hints to replacing the water valve. I also scroll the nob and E23 appears. I am unable to run the t08 and t09 tests...is it really the water valve?

Jared H for Model Number wcvh6800j1ww

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I have ran the test codes that are available by unplugging the machine for 30 sec, the hit signal and delay start twice in a row as im suppose to. I come up with error code 22 which states either poor water flow, clogged line etc, this washer is a one day warranty situation its used but still almost 500 with my travel to pick it up. I can get a full refund today only but the error code says that if all else is good then the water solenoid valve is bad or the water inlet valve some say. I have ran test T08 T09 which is to test the filling up of hot water , and cold separately but neither of those test will produce any water. SO no matter which wash process I use, the washer fills up so far and just stops doing anything it says its washing but its not and after a few minutes it pumps the water out and start to fill the second time like it would normally . From what I can understand the washer only has 8 minutes to fill up if not then it wont work at all. I have never had a front load machine but the water only gets one third way up the window at most. So if the solenoid valve is keeping me from using this washer I certainly don't mind to buy it and install the part I'm good mechanically but ,on this washer im going by the only error code the machine throws, if you think im on the right path then I will go ahead and buy the part. If not I need to get it back to the used store I bought it from .

Jim for Model Number WCVH6600H1MS

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This a follow up question. Your answer is as follows: "Based on the information you provided, it sounds like the valve AP3884039 needs to be replaced. However, if the valve is good, then the water level switch AP5324715 may be the issue with the unit. The power surge may have damaged it." Is the water level switch the same as the pressure switch? I have run t06 (pressure switch test) and it does what it is supposed to. If it is not the same, then, is there a test for the water level switch? Thanks.

Jhs for Model Number WBVH6240FGG

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Hi! I had a terrible power failure in my house, after which the washer's inverter burnt completely (basically made a couple of explosions while the machine was working). I had it replaced with a new one (from you guys). Then I noticed that the control board also had a couple of components burnt, so I had it replaced with a new one also. While before replacing the control board it was giving me many error codes, now it consistently only gives me error code 22, which should be the water valve. I have checked it several times and it's not clogged or it does not look damaged. All the washer does is to take in water, turn the tub back and forth a few times and stop. After a while, it drains the water out (after having used the liquid detergent), and starts blinking. If I press the start button (again and again), then it sort of repeats the same process, counts down, until finally it spins, and then it quits. Sometimes it does not even spin and I have to do it with the drain-and-spin cycle, which seems to be working okay. Most of the time the clothes are not even wet and definitely not clean. I run the diagnostics and still all the components seem to be working okay, including the water valve. I do not use hot water, so I always choose tap water in the cycle. Why do I get error 22? Thanks for your excellent service!

Jhs for Model Number WBVH6240FGG

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I get the E22 error code (fill time). When going thru various tests, in T08 (hot water) everything goes fine. But in T09 (cold water) no cold water comes in. I've checked for clogs at the input screens, kinks in input hoses, etc. No issue. This seems to indicate a bad water valve not letting in cold water ever. However, how do I know that it isn't in fact a bad control board never *telling* the solenoid valve to let in water? I'm trying to figure out how to isolate the problem to the water valve or the control board.

Jason for Model Number WBVH6240FWW

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