How will we know if dE code is caused by sensor to or the actual front load washer door latch that made the cycle to stop. We tried plugging it off and on. The latch seems working fine and secured. We just want to be sure before ordering the latch. Thanks.
The DE error code does indicate a door open error. You will want to check the door strike on unit, make sure that the door is closed all the way, check for loose electrical connections at the door switch and PWB assembly. If these check ok then you will need to replace the door switch assembly.
Cannot open door can hear lock click but door will not open
Answer George, Does the "door locked" light cycle off and on with the click noise? And do you not get an error code ( OE,DE, PE, etc.) You're on the right track, The issue could be a mechanical or electrical issue in the door latch assembly. We're sending you some additional information, that should help. Good Luck and Thanks