Our dryer quit heating but spins on all cycles just no heat to dry. The repair company said the drum motor is bad? He explained how they work but I am not sure the motor controls the heat. What is wrong?
It is very possible that the motor could be the cause. You would want to check all the thermostats for continuity. There are 2 components other than the thermostats which would cause the heating element not to work. First is the motor and second the timer. The best option is to disconnect the power to the unit and access the heating element. Disconnect one wire that is going to the heating element, preferably the one on the thermostat side. Plug the unit back up and using a multimeter you will want to turn the dryer on and test for 120 vac at the terminal on the heater where the wire was disconnected. What this will do is eliminate the heater element itself and the motor. If there is 120 vac at this point then you know the heater is good and the motor is good because the other 120 vac coming through the thermostats is the timer side of the circuit. If there is not 120 vac at that point then you will want to test the other terminal on the heater and check for 120 vac. If there is not 120 vac then the motor would be bad and if there is 120 vac then the heater would be the issue.
Installed replacement motor, wiring Harness is correctly connected. Motor makes no sound. No spin, or noise. Just dead. Fuses checked, thermal cutoff checks normal.
Answer Hello Brian,
If you remembered to plug the unit back in, have you checked the breaker and verified voltage to the unit? Also, did you reconnect the wiring connector to the door switch? This is common on this model to be overlooked.
My first question was about my dryer shutting of after it is in use and will not power up until it sits for while. We thought it was the motor. That did not fix it. What next?
With the dryer motor not correcting the issue you will want to check to make sure that the power cord connection to the terminal block is good and check to make sure that there is not power loss at the power supply when in use. If there is an issue with the wiring then it will need to be corrected. If this checks ok then the control board 6871EL1013C would be the issue.