I have water supply to the entry valve on the rear of the fridge but no water to the ice or water dispenser. I installed a new filter. What do suggest checking next?
You will want to check to see if there is water getting through the water valve. Most likely with both ice and water not working then the issue would be the water filter head.
Please provide me with detailed instructions on how to replace this part.
Answer Hello Ted,
You will need to pull the unit out from the wall and remove the galvanized cover from the top rear of the unit. Remove the two water lines. These will be John Guess fittings. To remove the water line from a John Guess fitting, push the water line into the fitting and push the ring around the water line toward the water head. While holding the ring in, tthe water line will slip out. You will now need to go inside the fresh food compartment and remove the filter and the single screw above where the filter mounts. Re-install in the reverse order. To re-install a water line into a John Guess fitting, push the water line in until it bottoms. When you feel it bottom, push hard and the water line will "pop" in another 1/4 inch or so. This has popped the line into the seal. To seat the seal pull on the water line only.
i have no water entering the filter but i have water and ice.
is there a bypass somewhere on the filter head or somewhere else.
is there a clog that may have caused this?
Answer Gene, You're on the right track. You'll need to remove the lower shelves and crispers, and check the water reservoir(Tubing) to see if it has froze. If that's the csae, you'll need a blow dryer to melt the ice in the tubes, and reset to refrigerator temperature control warmer. Also check and make sure the articles on the shelves are not creating a blockage in the air flow.
How do you remove the shroud from the filter head assembly?
Answer Hi Mark. After the filter has been removed there is a screw that is in the front top of the mount of the filter head part # 5230JA2003A. After this is removed, you push in on the water line gray circled collars and pull out on the water line at the same time. There are 2 black marks on the water line that need to be pushed into the head assy. to the second line fully so the line will not leak. Thank You.
Ice maker takes a week to fill and water at door just a dribble. Water supply to filter good but not making it to the door. Replaced filter. Tried disconnecting filter output line and assumed I would get water out when activating water switch with doors closed. No output from filter. Dont know whether to replace Filter Mech head (AP4439106 Filter Head) or one of the valve assemblies: (AP4441938) or (AP4441311) Also, if I disconnect the filter output line, doors closed, and press water button should I get water output from the filter thus indicating the filter head is the problem?
Answer Hi Jeff. Are you sure the water supply behind the unit is full of pressure. Use a bucket and disconnect the water line from the unit water valve. Flush the line out into a bucket ti insure strong water pressure and the line not kinked behind the unit. Behind the refrigerator drawers is the water tank part # 4838JA2003A. This is a coiled up set of water tubing. If it is frozen then you will not get solid water pressure out the dispenser. Remove it by pushing in on the john guess tubing fittings rings as you pull out on the tubing. You may be able to thaw it out slowly in a warm sink water. It seems more likely that the water valve on the unit is bad, part # 5220JB2008A then the water filter head part # 5230JA2003A. Thank You.