Hi while playing with the service mode press spin and rinse the power went off and I smell somethings burning. Prior to that I have LE error and check the drain strainer found a credit card inside that is hard to pull out. So I remove the front panel to access the drain. After removing the card I try it again the washer wont agitate. When I tried the service mode the water drain, but when I tried the service mode press spin rinse and power, the power went off and smell like something is burning. Which part do you think I need to make this washer work again?
The LE error code is an indication of locked motor error. You will want to do the following:
• The connector (3-pin, male, white) in the MOTOR
HARNESS is not connected to the connector
(3-pin, female, white) of STATOR ASSEMBLY.
• The electric contact between the connectors
(3-pin, male, white) in the MOTOR HARNESS
and 4-pin, female, white connector in the MAIN PWB
ASSEMBLY is bad or unstable.
• The MOTOR HARNESS between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut (open
• The hall sensor is out of order/defective.
Hello: Like several others that have written in, I am also having the same issue with part AP4442356. There is what appears to be a part number that is stamped on the PC board itself, and the original number is: 6870EC9203A. The number that is stamped on your Part #AP4442356 is 6870EC92458. There are several plugs that do not seem to fit at all, and the layout of the circuit board parts is significantly different. What ever happened with the others that had the same issue? Thank you
Answer Bob, We could not find any information in regards to wiring or a change in the connector locations on part no. 6871ER1078T, and we have had no responses from the "others who had the same issue". The numbers on the board are usually the board manufacturers part or reference number and has little or nothing to do with the board operation. As noted in a previous post " Some of the connections look like they won't fit, but do when you try them. The first thing I would do is to compare the new board to the old board. If the connectors are the same, you need to try different directions in reference to plugging the connectors onto the board." You may want to use the wiring diagram as a "locator" chart, and verify the connector and component it attaches to are proper.
I am attempting to replace the PCB. The one I received has many of the same connections, but two or three of the wires in my machine don't seem to have a corresponding place to connect to (number of prongs are incorrect and/or color isn't on the board). Do I have the correct board?
Answer Hello Carollyn,
I have checked all of the information I can locate on your model and see no different references pertaining to the board being changed. Some of the connections look like they won't fit, but do when you try them. The first thing I would do is to compare the new board to the old board. If the connectors are the same, you need to try different directions in reference to plugging the connectors onto the board. If they don't look the same, we need you to send us your full model AND serial numbers to send the situation to research, as they will not research anything without the serial number also as this sometimes has a bearing on the particular parts on the unit.
Ive been having propblems with my washer. I bought it a bit over 3yrs ago. The motor that helps water be drained out of washer wasnt working so I hired a specialist to fix it. He ordered the part and replaced it. Then he said the the motor keeps running non stop. So now he says the main boad is the problem. Its been a little over a month that he has been trying to find it and said he is unable to find it. He recommends to buy a new washer. That scared me because I cannot afford another one. and these were working fine.. please help!! Does this sound like the problem is the main board and how hard is it to replace it?
Answer Hi Luis. If the pressure switch part # 6601ER1006E is not satisfied then the pump will not shut off. Remove the cover and remove the flume hose going to the pressure switch. Blow back towards the tub into the hose. Is there any restrictions that you blew out and removed ? Debris such as redistributed lint from a kinked or restricted vent system. Suds from over soaping will throw up a fault code and not allow the pressure switch to be satisfied. Make sure the drain hose is not clogged. Use drain-o in the standpipe. Remove the drain pump and clear the debris in the trap. Make sure the pump impeller is not spinning loosely on the pump shaft and will not drain completely. Pump Part # 4681EA2001T. Let us know how we can assist you further. Thank You.
I'm getting a "de" code. I changed the door switch and I'm still getting the "de" code. I had a repairman come out and he said he would have to change door switch. He put another one in and it's still getting the "de" code. He says now we need to change the PCB board. Do you agree?
Answer Hello Rob,
No sir, I don't agree......yet. You see, all of the electrical connections between the door switch and the control need to be disconnected and reconnected one at a time and the harness needs to be checked for wires that could be damaged. Once this is accomplished and the problem is still not located, then I agree that the control 6871ER1078T needs to be replaced. Always eliminate what isn't the problem before parts are purchased and you will save money. Sure hope this was useful in your repair endeavor!
Intermittently the washer won't add enough water. Washes out the soap in the tray but the clothes will be dry at the end of cycle. Could this control board be the problem. Thanks
Answer Hi Dennis. Use the supplied tech sheet to put the unit in a service diagnostic mode to bring up fault codes. Look for signs of over sud sing. Fill with cod water and drain over and over if full of suds. This may be a plugged/ or defective cold water valve. Part # 5221ER1003A. Un hook the fill hoses and look to see if the cold valve and the hot valve part # 5220FR2006H. is clogged w/ debris. Flush the water hoses out completely in a bucket to insure strong pressure. Usually the cold valve will get clogged. Is the dispenser operating well and directing the water as it is needed in each part of the cycle. Dispenser part # 4925ER1015B. If it is leaking at the welded sides or back, it needs replaced. The pressure switch shuts the water fill off. Un plug the fill hose to it and blow back into the tub to see if there is a restriction there. If so you need to use Affreesh washer tablets part # W10135699 monthly to insure performance levels are up to par. Pressure switch part # 6601ER1006E. Thank You.
During a cycle, my washing machine stopped and started flashing LE. When I took it apart, I found that the fuse was blown in the motherboard. I ordered a new motherboard through you guys and when the part came, it didn't match. The size and shape appears to be the same, but DOES NOT have the same connectors. Is it possible that the new motherboard you sent me is 'updated'? How do I go about finding the correct motherboard that matches my washing machine?
Answer Hi Katy. The updated control board may look different but they all have the same connections (if not more then needed). The only major thing to remember is that you use the same color connectors on your wire harness - to the same color connectors on the board. They may have switched positions on the board. The molex-style connectors are only plugged in one way as you need to observe the side of the molex connector and align the # 1 locator tab (tab sticking out on the corner) and insert each connector accordingly. This board is for your unit, part # 6871ER1078T. Thank You.