The machine sometimes washes and never spins making a loud grinding type noise until I shut it off.
You will want to check the drain pump to make sure that it is not clogged and check the pressure hose to make sure it is not kinked or clogged. This can cause the unit to not go into the spin cycle. With a model number we may be able to provide more information on what to check. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
When you start the washer, it fills with water and starts. It then stops with error code LE. I tried to reset it and set spin and rinse. I watched the drum and it would spin in one direction then spin in the other direction once then stop. It would then set code LE. Thanks
Answer Hello Bob,
This is a locked rotor error. This basically means that the control is not seeing the motors' rotation. The first thing to do is check all of the electrical connections by unplugging each one and reconnecting them, you should do this one at a time to avoid confusion and/or cross wiring the unit. If this produces no satisfactory results, the issue is either going to be a bad hall sensor or a bad control. The service manual says this about the fault code:
• The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY.
• The electric contact between the connectors (3-pin, male, white) in the MOTOR HARNESS and 4-pin, female, white connector in the MAIN PWB ASSEMBLY is bad or unstable.
• The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited).
• The hall sensor is out of order/defective.
My machine will not spin, even when nothing is loaded, it acts like its going to then I get a "UE" error code.
Answer Hello Byron. Imbalance Error. • The load is too small.
• The appliance is tilted.
• Laundry is gathered to one side.
• Non distributable things are put into the drum.
Need to check the shocks and the sensor on the unit.
The spin cycle is hanging up. Only will spin one way occasionally. No clogs no error codes, everything else good. Thanks
Answer Hi. The Rotor position sensor switch part # 6501KW2002A picks up and sense thew position of the rotor. It is mounted to the side of the stator. It is accessible after removing the cover. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Remove the back and the stator cover. Rotate the tub in both direction and make sure it turns freely. Remove debris from the front of the tub bellows. Thank You.
How do I open the washer up to get to the Rotor Position Sensor Switch?
Answer Hello Roger. Pull the washer out and remove the back access panel on the washer. Then you can access the motor and disassemble to access the rotor sensor 6501KW2002A.
I get the LE error message. Machine won't spin. I have replaced the stator/rotor sensor 3 times. It works for a month and then stops again. What causes the stator sensor to fail, because that might be the issue.
Answer Hello Scott,
This might not be the sensor after all. It could possibly be a bad connection to the sensor. I would check all of the connections by removing them one at a time and looking at them closely, then replacing them. When you changed the sensor before, it may have temporarily corrected a poor connection and it just loses connection after exposure to the units' normal operating vibrations.