Do you ship to the United Kingdom?
Answer Hello Grace. Unfortunately, we are unable to ship outside of the US or Puerto Rico at this time. We will need a US physical address to ship parts to.
When ever we use a pre-rinse or extra rinse or heavy soiled, we get a 'FE' error and it keeps filling with water and pumping it out.
In a previous question from someone else you mention blowing out a hose to the pressure switch could it be that or the valve assembly.
You will most certainly want to check the pressure switch hose to make sure that it is not clogged. This is a common type of issue where the hose gets clogged up. The most likely cause would be either a bad pressure switch or a bad water valve. You will want to test the pressure switch to make sure that it is working properly.
Continue to get an IE message during wash cycle. The cold water trickles into the pre-wash and wash dispensers. The hot water flows just fine. The cold water also flows well into fabric softener dispenser. What is the fix for this?
Answer Hello Mike. Correct water level (2 level) is not reached within 8 minutes
after water is supplied or it does not reach the preset water
level within 25 minutes. It sounds like you need to order and replace the cold water valve 5220FR2008C on the unit.
I have a FE and a PE code on my washer, I recently had a drain back up, could this have caused the error, and would I have to replace both water valves?
A backed up drain could potentially cause the unit to come up the error codes. The PE is a pressure sensor error and the FE is overflow error. If the water backed up into the washer it could have gotten debris into the pressure hose which would cause this issue. If that is not the case then you will want to replace the pressure switch which would be out of order.
I have an FE fault. How can I tell if it is a hot or cold water valve problem.
Answer Hello Rick,
The FE fault code indicates an overfill condition. Spin out all of the water and unplug the unit. Locate the pressure switch and blow out the hose that leads from the pressure switch to the tub.If you would like, I was sending you some service related material pertaining to your machine, but your e-mail came back as permanently failed.