Our ice maker stopped making ice. We get water from the dispenser but we don't get water into the ice maker. Could it be the water valve?
Answer Hello Charles,
If the ice maker stops making ice, the issue can be the ice maker, the water inlet valve, or the temperature in the freezer compartment is over 20°F. If the ice maker has ice in it, the ice maker is the issue. If the ice maker is empty, the water valve or the ice maker is the issue. You see, if the ice maker isn't filling, the internal switch in the ice maker that powers the water valve could be defective. You can cycle the ice maker and test at the water valve to see if it is sending voltage to it, or in some cases, when the ice maker cycles, the water valve will actually make a humming noise even if it cannot open to allow the water fill to take place.
The most probabler cause is the water valve 5221JB2006K.
Note: This question is for the older version of this part, but we thought you might still find it helpful
Both the icemaker and water dispenser have stopped working. The water supply to the refrigerator is good. What could cause both features to fail?
Answer Hi BoBo. Use a volt/ohm meter part #@ TJMA-DM1 to assist you in your diagnostics. We will send the closest service manual we have . Start at page 17 for ice maker test. Page 24 and 25 for diagnostic mode. The water valve is given voltage in pulses. The main control board is part # 6871JB1280P. The water valve may be defective part # 5221JB2006K. Ohm The water valve coils and see if the winding is shorted to the metal frame. Are there any fault codes showing ? Find the supplied tech sheet in the controls or in the toe grill plate. Thank You.
Where can I find instructions on the installation of the above water valve?
Answer Hi J. It is not a hard task to replace this water valve. Remove the back cover. Then remove the screws that mount the water valve. Whether you remove the electrical connectors or the water tubing first, just remove one at a time and install it where it goes on the new one. The water valve has compression type holders that need to be pressed inward towards the water valve body as then you pull out the tubing. Make sure the tubing is pushed all the way into the valve or it will not seal. Water valve part # 5221JB2006K. Thank You.