The fridge quit making ice and the change filter light came on. I installed the substitute cap but the ice maker still will not fill and the light will not reset. Thanks
Answer Hello Jack. You need to check for a frozen fill tube on the icemaker and if it is good, check the water valve on the unit. As for the reset light, you have to hold in on the reset button to clear that light away.
My refrigerator is not producing ice or water. We have changed filter and water line.
Answer Hello Carlos,
If the water supply is sufficient to the unit, you should check the icemaker for ice. If it is empty, the problem is most likely the water valve AJU72992601. If there is ice in the ice mold of the icemaker, the problem is most likely the icemaker assembly AEQ36756912.
Require a water filter for this model.
Answer Hello Tony. The filter part number for the model you provided is 5231JA2002A. Hope this helps.