My refrigerator is not producing ice or water. We have changed filter and water line.
Answer Hello Carlos,
If the water supply is sufficient to the unit, you should check the icemaker for ice. If it is empty, the problem is most likely the water valve AJU72992601. If there is ice in the ice mold of the icemaker, the problem is most likely the icemaker assembly AEQ36756912.
Require a water filter for this model.
Answer Hello Tony. The filter part number for the model you provided is 5231JA2002A. Hope this helps.