Why want my cold water stop running and cut off during cycles? Water is overflowing on floor
Answer Hello Nicole. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit.
Washer does not pump into tub but comes out all over the floor.
Answer Hello Mike,
There is a hose off or a hose nipple broken off of the dispenser unless the hose from the dispenser to the outer tub is off or ruptured. This is the kind of thing that the machine will have to be opened and inspected to find the exact issue. To open the unit, you should use a paint scrapper or putty knife to raise the top. There is a spring clip on each side from the main top to the main front. If you depress it on the left side while pulling up on the main top, then shift to the right side, the main top will raise up. This will allow you to look at the hoses. When you find the issue, if you re-post or call 1-877-477-7278 we will be very happy to help you find and price the part.