The refrigerator is cool but the freezer and both ice makers top and bottom not making ice.
You will want to check the evaporator in the freezer compartment and see what kind of frost pattern there is and make sure that the coils are not impacted by ice. If there is ice impacting the freezer evaporator then you will want to check the defrost sensors and defrost heater to make sure that they are good. If they check ok then the control board would be the issue.
Fresh food Evaporator is freezing up, full frost pattern. Fan seems to be fine. Suggestions?
Answer Hello Nomad99. You will need to order and replace the evaporator DA96-00020Q. This is a sealed system repair and needs an HVAC tech to repair the unit.
I would like to know why the evaporator fan motor is not shutting down for the circuit board.
Answer Hello Sarah,
This is most likely due to a bad relay on the control board A468401. I'm sorry but this part has been discontinued by the manufacturer and no satisfactory substitutions have been provided.