RS2630WW side by side, refrigerator and freezer does not get cold. Evaporator fan motor is running. There was no ice build up on coils.
you will want to check to see if the compressor is running. If the compressor is running but there is not a frost pattern then the unit has a sealed system leak and will need to determine where the leak is. If the compressor is not running then check the start relay to make sure that it is good. In a lot of cases the relay fails and causes the issue.
Ice forms inside and under the crisper drawers. Fridge temp is set at 44, freezer at 6 degrees. Do I need new sensor(s)?
Answer Hello Bob. If the evaporator on the fresh food evaporator is frozen over, you will need to replace the evaporator assembly DA96-00017G.
My Samsung RS2630SH runs all the time, it will not shut off. It cools great, no other problems. As a temporary fix I put it on a timer. Do you think a new thermostat may correct my problem?
This unit would operate off of thermistors and if the unit is sitting at the correct temperature in both compartments then it is normal. The unit is designed to run for longer periods of time due to energy efficiency ratings. They use less energy running longer periods instead of shutting off and on more frequently to use more energy by starting.
The refrigerator stopped cooling properly. The temperature reading on the exterior door is 53 degrees. We have a thermometer inside the refrigerator that reads about 61 degrees. Is it just a sensor that needs to be replaced? Or which parts do I need? The number I have listed is what is on the refrigerator door. The manual says RB1944SL. Which number do I use to look up parts?
You will want to pull the rear cover inside the refrigerator compartment and check to make sure that the coils are not impacted with ice and not allowing proper airflow. If they are impacted with ice then you will want to test the defrost thermistor (which in a lot of cases is the issue) and check the defrost heater. You will use model number RB1944SL to look up the parts.