I cannot get the two agitaors separated, what can I do?
Answer Hello Melvin. Stand on the bottom part and jerk upward to separate the top from the bottom piece.
When the cycle is done and my buzzer goes off the clothes are still very wet and seems like the machine did not go through the spin cycle. In your opinion would the agitator dogs need replaced? Or is there something else we should be checking
Answer Carol, The agitator "dogs" don't need replacement, at this point. The issue is somewhere else. You'll need to remove the cabinet, remove the tub cover and check for a small article stuck between the tubs. If all's OK, then check or replace the clutch assembly 285785.
MY KENMORE MACHINE DOES NOT SPIN AT ALL. I THINK IT IS THE AGITATOR, IS THE DOG AGITS UNIVERSAL FOR ALL MACHINES? WILL CHANGINGING THE AGITATORS FIX MY PROBLEM?
The agitator dogs would not help in regards to the unit not spinning. The non spinning unit would normally be either a drain pump that is stuck or the clutch being faulty.
I'm needing to buy "agitator dogs", but I live in Brasil, Rio de Janeiro. What can you do for me?
Answer Hello Juliana. Unfortunately, we are unable to ship outside of the US at this time. We will need a US physical address to ship parts to.
Watched the video the man stood on the agitatior and it came apart ours wont come apart.Help
You may have to use a little force in order to get the agitator to separate.
Washer will fill with water. Motor runs, but will not agitate or spin.
Answer Hello Donald. You need to check and see if the motor coupling is broke on the unit and needs to be replaced.