I need an agitator repair kit, Do this come with grease or do I have to buy that separately.
Also how can I tell how old this appliance is?
Answer Hello Bill. You have to buy the grease separate if you need it. As for the age of the unit, you will need the model and serial number for that information.
I have a front loader Duet. There was a loud bang during the spin cycle. The basket seems tilted foreward and doesn't spin true but still spins....loudly.
Answer Hello Patrick. It sounds like the bearings are bad. If so, you will need to replace the outer tub assembly and the inner basket to properly repair the unit.
Is the agitator grease the same as White Lithium Grease?
Answer Hello Al. No, the agitator grease is not the same as the lithium grease.
Need a grease retainer for model #31603.
Answer Hello Ray. Sorry, we do not sell parts for the Hamilton beach unit.
Which agitator repair kit would I need? Thanks.
Answer Dave, your model RAL6245AW0 uses the medium cam agitator repair kit part number 285811. Thanks!