The ice dispenser is not working. When I press the button it makes a light hum and then nothing. Is it the motor, solenoid or the control board?
You will want to check to make sure that the ice in the ice bucket has not frozen solid together and that it is loose. If it is loose then the most likely problem is a bad motor.
My ice maker does not make ice....I am not sure what is wrong but I was told that it is the arm. if this is broke would it make ice?
If the stripper arm was broken it would not make ice but it could also be the motor module, icemaker thermostat, a bad heater, wire harness or valve. The icemaker should be checked. If you provide a model number we could advise of the proper things to check on the icemaker. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
I recently purchased a replacement arm rocker "AP4507899 (W10297244) ARM-STRIPR for the ice maker in my thermador refrigerator. As with the OEM, it fits into a groove on the right side. However, it seems to just dangle on the left side where it should attach to the ice maker. Any suggestions?
Answer Hello Steve,
When you install the rocker arm you pull the icemaker model off and then you would loosen the screws for the head of the icemaker. Once you do this there is a groove in the front of the mold that the rocker arm will slide into. Once slide into the groove you push the head back on and make sure that the rocker arm is still in place. Tighten screws back down and reinstall the module.
the right side of my arm-stipr is loose from the unit. I think this is causing the ice to stick in that area. Is this part supposed to snap on somewhere on the right side?
Answer Sue, Yes the Stripper arm has a plastic "tab" on the backside, that "slips" into a slot on the right(back ) side of the icemaker mold assembly. Quite often, if you're careful you can "bend" the stripper out in the middle and insert the tab into the slot. Otherwise you'll need to loosen the four(4) screws in the front of the control head mechanism(under the white plastic cover box, enough to dislodge the two(2) front tabs and re attach the stripper and tighten the screws. Thanks and Good Luck.
How do you take the stripper arm off?
Answer Hi Gerard. You carefully start at the front ice maker cover. After removing this, then it will access you to the screws that remove the control module assembly. While removing these parts , pay attention to your part as it loosens from the back.From this point it is pretty self explainable and assembly is removal and replacement of the new part. This part # is W10297244. Also remember to use silicone grease lubricant on pivoting contacts. This part # is [AP4113793.Thank you.
What causes the ice to get stuck upright in the tray or against the flap? My arm stripper may have the far right tooth broken 1/2. (8 1/2 teeth)
Answer Hello Jay. If the arm is broke it can cause the ice to get stuck. Also a bad water filter 4396508 or water valve W10408179 not letting in enough water can cause this as well. Hope this helps.