I ordered replacement part AP4044331. It arrived today. The serial #, etc matches my old part exactly. However, the base is shaped completely different and has only a single screw to attach(rather than 2 on the original part) and there is no place to put the metal reinforcement. There is NO WAY that this part will fit into the rubber piece that keeps it from banging into the metal. IS there something I'm missing here??
Answer Hi Lynette. If your model # ends with the last 2- numbers of "10", then you will need pump part # W10175948. This is the pump part complete with brackets and complete assy. You received the pump without the mount bracket. You should be able to compare with the old pump to see where the mount bracket exactly bolts to the pump. Remove the side screws on the new pump and mount the bracket there. Make sure you have the inside o- ring placed in correctly if it falls out. Then slide and twist firmly into the base. If you need to contact us, Please call 1-877-477-7278 A.P.P. Call Center. Thank You.
I'm getting code nd. I can hear the drain pump activated and run (drain hose vibrates) and there is no water standing in the tub. Is my problem the water pressure sensor (level sensor) or the drain pump?
Answer Tom, The "ND" error code, is a drain issue indicater, " The water level fails to drop below the low water level reset, withibn 15 minutes, before a spin cycle begins" . You may need the water level switch 34001324 and you should disconnect the air tube that attaches to it and blow into the tube, to clear any debris inside the tube. check and make sure its not twisted or kinked. It sounds like the drain pump is not the issue, but you do want to remove the hoses and check for possible clogs or restrictions in the hoses and pump. Thanks and Good Luck
I heard the motor has the same part as: AP4044311. Is that the same motor part? Does the motor have two speeds?
Answer Hello John! If you are needing the drum motor it is part number 34001437. If you are needing the pump motor you will need part number 34001320. Thanks.