How does the drain pump connect to the part that attaches to the washer? It looks like these are separate? I only need the pump but thought it was all one unit.
Answer Hello Tony,
There is one screw that prevent the pump from moving around on the base. If removed the pump can be rotated so that the tabs can be removed from the keyhole shaped holes in the mount. The pump comes with this mount so you shouldn't have to bother with it.
Why can't I buy just the impeller for the drain pump? Thank you
Answer Hello Wade,
I'm sorry but we can only sell the parts made available by the manufacturer. This question should be directed to the manufacturer since they control part availability.
What is a sump pump?
The sump pump is basically the drain pump of the unit.
This washer is about 4 years old, and it suddenly started showing "ND" on the display and dinging. I found lots of questions like this on the internet, so it must be a common problem for this washer. My husband has disassembled the pump twice, and found nothing inside of it, and he says that it looks OK (but he is an attorney, not an appliance man). I talked to your very nice lady on the phone, as I was going to order a new pump. She says that there are 2 pumps: a drain pump, and a sump pump. Which one do I need to order? We also replaced the drain hose to make sure that there was no obstruction in it. It worked for about 3 days, and has now begun dinging again. Thank you!
Answer Hello Katie,
The pumps on these are common to fail without looking or sounding bad. The impeller will separate from the motor shaft and although it sounds like it is working, it cannot pump the water. If you replace the drain pump W10175948, it will correct the issue. For informational purposes, the sump pump recirculates the water during the wash so the detergent doesn't wind up at the bottom of the load.
I get a code of nd the washer won't drain. I checked the hoses and replaced the pump and still nothing what else could it be?
Answer Hello James. You will need to test and see if there is power coming to the drain pump assembly 34001340. If there is power there and the pump does not run, you will need to replace the drain pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html