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Customer Questions and Answers for Ball by Whirlpool

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    • Part Number: AP4310411
    • MFG Part Number: W10121657
    • Made by: Whirlpool
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For Whirlpool Ball (Part Number: AP4310411)

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Drain problem not resolved (see previous question). Have run drain/rinse cycle and get SUDS or F02 code. Definitely not a suds problem. Suspect pump or water level pressure (wlp) switch. How do I test the pump? Where is the wlp switch located? Thanks very much

Dave for Model Number GHW9150PW1

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The pump quit - 2nd time in 2 weeks. Nothing in the filter the second time, so I removed the drain pipe and flushed it out with a garden hose. Some sludge came out. Cleaned out the hose section inside the washer also which appeared to have a minor sludge blockage at the upper elbow. Could nor rotate the pump impeller freely by reaching through the intake hole. Only moved partial revolution. Normal? Should I check the ball and black rubber drain hose or go straight to testing the pump motor?

Dave for Model Number GHW9150PW1

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Is it possible for this ball to come free and float up with the water and move against the drum? If so how do I fix this or check to see if something else is floating inside?

Steve for Model Number WFW9300VU03

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