Can I buy just the spider assembly OR do I have to buy the whole tub assembly?
Answer Hello! The manufacturer does not offer the spider separate from the basket, part number W10269756. Thanks.
Hello, first off I love my washer and would hate to have to replace it. The basket/drum has started to detach itself I found pieces inside so now it doesn't complete the spin cycle, can this be repaired or replaced?
If the spin basket has come loose from the spinner support then you would need to replace the wash basket W10269756. It may be that the rear bearing has failed in which the rear tub W10253866 would need to be replaced and you will also want to inspect the front tub for damage. If damaged you would want to replace the front tub 285981.
Two of my baffles inside the drum broke off. I have found the baffle parts and the screws but how do I put them on?
Answer Hello Glen,
In order to replace the baffles on this unit it will need to have the tub assembly pulled and disassembled. The baffles screw in from the outside of the drum assembly. When you pull the metal clips from the outer tub assembly you will want to mark each end where they go so that you put them back in the same place.
Please tell me the capacity of the tub on this washing machine.
Answer Hello David! Unfortunately, we do not have the exact capacity available. According to the specs the manufacturer lists it as a super capacity washer. Thanks.
Is there a lifetime warranty on the AP4459040 (stainless steel wash drum)?
Answer Hello Cisco,
As a repair technician, I am fairly sure that the stainless steel tub is warranted for life, but as I recall, this lifetime warranty is for rust only.
I don't know what it is called. Inside the wash drum is gray plastic paddles or fins that help the clothes tumble. Once cam off. Can I get one only or do I have to get a whole basket?
Answer Hello Cindy! The baffle is available separate. The manufacturer offers the baffle in a kit of three, part number 285976. For a single baffle use part number 8182233. The manufacturer does not offer the screws with the baffles. If needed use part number 3196427. Thanks!
My old outer tub was chaffed and had a hole in it, I bought a new tub and installed it and it also chaffed but no hole. Whats happening?
Answer Hello Michael. If you replaced the front of the outer tub, the rear outer tub W10253866 may have a bad bearing and is letting the basket rub the front tub. If so, you will need to replace the rear tub assembly. Hope this helps.