How do I install this bearing ring?
Answer Hello Marge. You will need to disconnect the power to the unit. Then remove the two screws under the lint filter, and release the clips in the front of the dryer to raise the top. Once the top is raised, remove the two screws holding the front panel onto the dryer, and lift the front panel off the dryer. You will see where the bearing rings snap into the drum. Release these clips and remove the old bearings. Reinstall in reverse order with the new bearing rings. Hope this helps.
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drum separates from back of dryer, clothes get caught, and drum does not turn
Answer Hello Terrie. You will need to check the rollers 349241T in the dryer and the rear felt W10612022 and make sure they are not worn or bad. This sounds like the issue with the dryer.