Customer Questions and Answers for Board, Control by Whirlpool

Knfulcrum for Model Number Maytag MSD2756GEW

Answer Knfulcrum, This issue sounds like it is being caused by a faulty fountain board 61005277. 

Ron D for Model Number jcd2389gew

Answer Hello Ron. Based on the information you provided, it sounds like the control board 61005274 is bad and will need to be replaced on the unit. 

Nelson T. for Model Number msd2432grw

Answer Hello Nelson. Based on the information you provided, it sounds like the control board 61005274 in the dispenser is bad and will need to be replaced. Hope this helps. 

Ivory G. for Model Number JCED2389GEW

Answer Hello Ivory. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Juan N Alaniz Sr for Model Number msd2454gr

Answer Juan, Once you get access to the dispenser control board, I'm pretty sure you'll find a damaged board 61005274 and door flapper solenoid 12001991 . Here's some help for you to dismantle the dispenser "Ice & Water Fountain Bracket Removal 1. Disconnect the unit from the power source. 2. To remove the grill from the fountain sump, pull straight out. 3. Remove the two escutcheon mounting screws. 4. Carefully raise the escutcheon up and off the fountain assembly. 5. Disconnect the quick disconnect edge connector from the PC fountain switch board. 6. Remove the three fountain bracket mounting screws. 7. Carefully pull the assembly out of the fountain housing. You now have full access to solenoid, dispenser mechanism, PC fountain control board and light socket. 8. To repair the assembly, disconnect electrical quick disconnect. " You will also need to consider an actuator switch 61005520 , Behind the rubber "push pad" on the dispenser. Thanks and Good Luck. 

Jumpsteady for Model Number MZD2766GEW

Answer Hello Jumpsteady. Based on the information you provided, it sounds like the fountain kit 12001991 and the control board 61005274 will need to be replaced on the unit. The fountain kit will repair the flapper and the control board will repair the water and ice dispensing on the unit. Hope this helps. 

Michael for Model Number MSD2735GR

Answer Hello Michael. If you have replaced the solenoid and there is no power coming to the solenoid, then the control board 61005274 is bad and will need to be replaced. You have already tested it to see if there is power coming to the solenoid. Hope this helps. 

Michael for Model Number FCM7WNBWH

Answer Hello Michael. You will need to test the compressor and see if the relay WR07X10051 is bad. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html 

Cheryl for Model Number JCD2389GTB

Answer Hello Cheryl. If all the connections are good, you may have a bad control board 61005274. Make sure the ribbon cable is seated good and there is no moister in it. Hope this helps. 

Rod for Model Number JCD2389GES

Answer Hello Rod. From the description your giving, it sounds like the cold control 61005438 is bad and will need to be replaced. Hope this helps.