KERC607HBS4 kitchenaid superba electric range when preheating i heard a pop and its stopped heating now oven wont bake or broil all other functions fine what is the cause?
You will want to check the elements to make sure that they are good. You can check continuity of them or the resistance of the elements and do a visual check looking for breaks or bad spots in the element. There is also a relay on the back of the unit that you will want to check to make sure that it is good. Check the relay for voltage in and voltage out. This relay is the most likely cause for the unit not working. The part number of the relay is 9751948.
About a year ago the inner part of the broil element stopped working so we stopped using the broiler. I did notice that it seemed to take longer for the oven to heat up when baking after that. Now when I put the oven to bake it won't heat up. The only thing that seems to be working is the outer edge of the broil element. Does this mean that we need to replace the bake and broil elements? Also are they both accessible from the back of the unit? Thanks.
Answer Hello Jill! If the broil element went out, it would take longer for the bake session to heat as the two work together to heat the appliance to the desired temperatures. You will need to replace the elements. The broil element is part number 9750967 and the bake element is part number 9752294. You will need to unplug the range. Remove the oven racks. In the back of the electric range, there are two screws that hold the elements. Remove these two screws and gently pull the element towards the door opening. Remove the wires from the bake element one at a time. You may need to use long nosed pliers to remove the wires. Be careful that the wiring doesn't fall back through the back of the oven. Once the wires have been removed, discard the old element and replace it with the new one. Once the new element is installed, plug the unit back in and test. Hope this information helps
When selecting temps over 350 the oven never seems to get over 250. The upper element is glowing red only on the outer not on in the inner element.
Answer Hello Mike. You will need to test the hidden bake element 9752294 and see if it is bad in the unit. It should read closed for continuity. You will need to pull the unit out and remove the back access panel to test the element. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html