We ordered a C. board AP4027824 Last week and are waiting for the part to come, Is there a video to show how to replace the part?
We replaced the door assembly latch,, and by the way your video on replacing it was great, but that wasn't the problem, so hopefully this one does the trick.
Unfortunately there is not a video showing how to replace the control board on your unit. To do this you will need to pull the unit out from the wall and disconnect power. Once disconnected you will need to remove the panel from the rear of the control and this will give access to the control board to be replaced.
When I run the washer thru its' cycle, I come home and find the drum full of water. I put it in a spin cycle and the drum empties and spins and empties. I think it is the timer in the circuit board but am not too sure. Can you give me some advice? If you think it is the circuit board, do you sell them? Thanks
Answer Hello Steven,
You should first remove the hose between the tub and the drain pump and check for debris. When the hose is removed from the bottom of the outer tub you will be able to make sure there is no small article of clothing between the tubs since it will settle here. If it is clear, the issue is most likely a bad drain pump 25001052.
My Neptune washer stops at the spin cycle and will not complete the wash. What might be wrong?
Answer Hello Jerald. You will need to check the pump, door lock assembly, and the balance switches. Either will prevent the unit from spinning. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html