I have a sears/whirlpool direct drive washer approx 5yrs old. The washer reaches the rinse cycle after agitating fine and won't pump out the water. I bypassed the lid switch took cabinet off and heard the motor humming at this time and getting hot. I was able to get it to pump and spin by helping it along at the coupler. I took the pump off ( no obstructions) it spins freely, the coupler is good, I took the motor off and was able to spin the coupler attached to transmission. The motor windings test ok with an ohmmeter and the motor switch as well. All that I can think of is the capacitor. I removed it and measured voltage across it and got zero, that should have been 120v in my opinion, using an ohmmeter it reads a open circuit across the terminals. Am I looking at a bad capacitor here? Thank you in advance
Answer Mark, The problem wouldn't be in the capacitor, you may have tested it wrong, and besides the washer motor wouldn't run in the agitate mode, either. Since the motor runs in the agitate mode, but hums in the spin / drain mode, the issue should be in the timer 8541945.
What does the capacitor actually do? Is it needed?
Answer Hello. The capacitor is like a boost starter for the motor and it is needed on the unit.
My wife did laundry last night and the washer worked fine. On the 2nd load the washer filled up fine. It would not agitate, spin or drain. When we adjusted the knob to try to have it spin and drain the water it just made a humming sound. I know the lid switch is in good order because I replaced it 2 months ago with the help of one of your videos. I'm guessing that the capacitor 8572717 has gone bad. How can I check to see if that is the problem? I would rather replace the capacitor than purchase a new machine. However, if the problem is due to a faulty motor or transmission I would probably just buy a new machine.
Answer Hello Joe,
Since the unit is humming and will not drain, the first place to check is the drain pump. It is common for debris including buttons and parts of zippers to get into this area. In many cases, clearing the pump/sump area will correct the issue. Other cases require the replacement of the drain pump 3363394. Very few capacitors fail on the motor but when the issue is capacitor related, it is normally a broken wire to it or a poor connection. To test the capacitor, remove all wires from the capacitor and short the two terminals with a screwdriver. Use an ohm meter from one terminal to the other. The reading on a good capacitor will start with a resistance reading that quickly fades to infinity. Reverse the meter leads on the terminals and test again. If the same thing happens, it is assumed to be a good capacitor. If either direction shows no contact or a complete circuit with a consistent reading, the capacitor 8572717 has failed.
Timer works, motor hums,wont spin or agitate. Removed motor/tranny section. Could capacitor cause this problem? When unplugging motor and cap. one lug/wire of cap. was very loose and broke when I tried pulling wire off. Now I cant check motor section without cap hooked up.
Answer AB Jones,
The first thing that you will need to do is to repair the wire for the capacitor. If that wire was loose and broke when pulling it off then this could be causing the issue as this is a run capacitor and would need to be hooked up to run. It is possible that the start winding of the motor is also faulty since the motor will not start.
Wash tub fills, motor hums then burning smell, took off pump and motor, transmission shaft spins easy, motor shaft spins easy, motor shaft will spin slowly when helped manually, but still hums and does not pick up speed. Capacitor, timer, lid switch, or motor? What should I order or what should I test?
If the motor is humming, this would eliminate the lid switch and timer. You can test to see if it is the pump that may be seizing up by removing the pump from the motor and see if it will operate normally. If it does then check the pump for restrictions. If the pump is clear then replace the pump. If with the pump off it still does not work properly then replace the motor.
I just replaced a capacitor. My old one got burned out because water got inside it and it popped. Is the capacitor supposed to get hot? I'm very nevous that it might pop because it started to smoke.
Answer Hello Robert,
The capacitor should not get hot. If the capacitor is getting hot, the motor is either in a bind or the windings have shorted, providing too much voltage through the capacitor. The wiring and motor should be checked for proper resistances and connections. The voltage at the receptacle should be checked for the proper power supply and polarity. If you have further questions, please provide the model number so we can be specific to your unit and assist in locating the cause of the issue.
The washer will fill with water but won't do anything else on any setting. Could it be the timer?
Answer Hello Mary. You need to check the lid switch assembly 8318084 in the unit and see if it is bad. If so, it can cause the issues you are having with the unit.
How do you test the washer motor capacitor? Can it be tested with a meter or something?
Answer Hello David,
It can be tested with a capacitance meter CT1 easiest. It can be tested with a resistance meter, but this will tell you if the capacitor is shorted or open. It will not tell you the capacitive value if the component has drifted out of tolerance. You put the meter across the terminals and watch the display for counting up to infinity. This will occur quickly and disappear very quickly. Now reverse the leads on the terminals, (reverse the polarity). The same thing should happen, but a bit more pronounced. It will once again rise very quickly and go to an infinite reading. This tells you that the capacitor isn't shorted or open internally.
A water hose got a big whole and the water was spilling to the floor I don't know for how long. Now my washer doesn't fill any water. I can't even hear the motor going.
Answer Moroni, Can you hear the lid switch "click" when you open and close the loading lid ? You may have a damaged lid switch assembly 8318084 ? If you had water spraying inside the cabinet or control console, theres no telling what may have gotten damaged, or shorted out. You'll need to raise the control console and remove the cabinet and visually inspect all the wires and components for damage. Which hose had the hole in it, that may give you a better idea of where to start. We'll send you some access information, that may help you out.
The washer washes but will not empty what can I try?
Answer Hello Roger. Based on the information you provided, it sounds like the lid switch 3949247 may be bad and will need to be replaced in the unit. If it is broke, it will cause the issues you are having. Hope this helps.