Hi, I noticed with the drain hose off, water leaks out of the check valve after the fill cycle. The tank water level will be low after the wash cycle and the heating element is still hot. Is this from a defective check valve? Thanks.
Answer Hello Bob,
The purpose of the check valve is to prevent the sink water from entering the dishwasher. The leak you are describing is going the opposite direction. The water should not leave the dishwasher if the drain line is properly elevated to the bottom of the countertop before connecting to the drain as the installation instructions direct. The issue you described sounds much more like a failing water valve 3384890.
I was trying to fix a drain problem and unscrewed the 4 screws that go through the "support, pump mounting" bushings. part number 14. I ended up screwing them back in, since I realized that I didn't need to unscrew them, but they don't really screw in that well and some of them seem to be stripped. Anyway, after clearing the drain check valve, and turning on the machine, it's leaking all over the place. I suspect that I broke a seal when I removed those 4 screws. What should I do? Also, do I need to have the spray arm re-attached before I test things out? Perhaps that's why it was leaking. Thanks! Mark
Answer Hello Mark,
Those screws thread into the plastic pump housing. They are important and the unit will leak profusely if not properly tightened. Since the holes they thread into are stripped, this unit cannot be repaired since the pump assembly and its' individual components, I'm sorry to say, are no longer available.
I'm getting an E6 alarm and the water is not draining. In hear it trying to start the pump but it stops after a couple of seconds and the E6 alarm comes back. What should I do?
Answer Hello Greg. Check and see if the pump and the drain hose is clogged and needs to be cleaned out. If all is clear and the water is not draining, you will need to order and replace the pump W10428023 on the unit.
Are there plastic parts inside the body of the drain check valve other than the flat round black flap, or is it clear straight through other than this flat black flap?
Answer Hi Issac. Great question. Check valve part # 675238. No other then this flapper it is clear system all throughout the pump assy. Look at the oposing drain hose end to see if there is any restrictions there as well. Thank You.