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Customer Questions and Answers for Clutch Assembly by Whirlpool

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    • Part Number: AP3094537
    • MFG Part Number: 285785
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Clutch Assembly (Part Number: AP3094537)

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Washer works fine though all parts of the wash cycle until the spin at the end. Quite often you'll hear the motor running but the basket isn't spinning. I'll open the lid and nothing is happening. If I rotate the basket clockwise for a bit and close the lid it will often times start spinning. Sometimes I may have to try this 3 or 4 times before it will begin spinning however. Could this be the clutch assembly? Would this be caused by a messed up direct drive coupling? Would it still agitate and spin on the spin cycle (like it should or with help) if the direct drive coupling was messed up?

Jason for Model Number WTW5840SW0

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Thank you once again for your answer. I have follow up questions. What is the size of the spanner wrench used to remove the hardware to take the basket/tub out? If I shave the edges of the brake cam driver in the front so that the tube become exposed without disturbing the size of the rear opening then I can install the C clip.Will this work? In this case the new brake cam driver will look like the old one that I removed? Why there is no groove or slot to hold the C clip on the cam tube? Not required? A quick response will be greatly appreciated. Kind regards Khawaja

Khawaja for Model Number 11092591220

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Thank you for telling me to replace 285792. I was able to turn entire drive tube assembly counterclockwise several revolutions and I heard no noise.I also found no groove or slot on the cam tube. The prblem is that cam tube has to come out slightly for me to put the C clip on the tube.How this can be done? What is holding the cam tube?What is the size of the spanner wrench that is used for this washer? I am sure you understand what I am looking for. There is no surety that if change the 285792 the 20 years old washer will work. I do not want to go that route. I will appreciate a detailed answer. Thank you. Kind regards. Khawaja

Khawaja for Model Number 11092591220

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Thank you for your answer to my question regarding C clip installation.your advice to turn brake cam driver until it falls into place is not understood. The problem it appears is that the cam tube is not out enough in relation to brake cam driver. As per your advice I tried to turn the driver clockwise and counterclockwise. in both cases it stops after a small turn due to other parts in the area as it butts against them. I tried to push from the other side of the cam tube from inside the basket(only the agitator has been removed),the entire basket moves up and down a little bit but not the tube.There must be a way to expose the groove on the tube for installation of the C clip. I have spent some time on this problem of the washer and dirty clothes are piling up.I really need your help to get out of this situation. Regards, Musley P.S. As I had mentioned earlier when I removed the Transmission the brake camdriver was not in place,the two pins on it had sheared and the C clip was lying on the floor.

Khawaja for Model Number 11092591220

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The basket was not spinning at all on any of the cycles. The agitator was working fine.The clothes will come out wet.In spin cycle the noise (grinding) will come.The motor coupler is fine. I bought 285785 clutch from parts pro.After opening and taking the transmission out I found the C clip on the floor and brake cam driver barely in its place.Ifollowed your video instructions in assembling the clutch with out any problem until I reached to install brake cam driver. when I put the brake cam driver on the cam tube the tube is flush with the surface of the brake cam driver, I cannot see the groove on the tube and the C clamp cannot be installed. What is wrong? How will I install the C clip/clamp?

Khawaja for Model Number 11092591220

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Recently I purchase clutch assy 285785 .Installed about a month ago and the video was a big help. I overloaded the washer and after that the clothes weren't drying after the rinse cycle again. Took the washer apart to check driver brake cam. It was ok. Put the washer back together and tub is spinning now,where wasn't before. Greatly appricate any help you can give me . Thanks Ronnie

Ronnie for Model Number 110.82980120

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what are the plastic cases on the bottom of my drum for? Looks like they contain some sort of cotter pin about 1 inch long. They are attached to a trianglular metal piece. Are they extra pins for something.

Craig H for Model Number direct drive whirpool washer

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My washer stopped spinning so I checked the coupler and that is ok. I pulled the clutch out and seems ok. The spring moves but I really have to put some force on it which I heard is normal. When the washer is tipped it sometimes starts to spin again. Any thoughts?

Brandon

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On the spin cycle I hear a fast clicking sound but the tub will not spin, water drains.

Ed B. for Model Number RTW4440XQ0

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Issue, black residue when it is spinning out. We spin out into a tub which has a strainer. I just wanted to make sure what it may be. The pump was bad at one time and I replaced the clutch assembly with brake cam. I think I got most of the problem, the original issue was it wasn't spinning out very much. I fixed that issue but wanted to make sure the black substance was just left over from that last repair. Thank you. I just want to prevent if more issues just in case would like to catch early instead of damaging anything further.

Lenox M for Model Number 1102696250

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