My machine runs a partial drain/spin cycle then a 02 code flashes; and the machine is frozen or the machine shows "sud" and is frozen. What is causing this?
Answer Hello Mike,
The F-02 fault code is for a long drain. The service manual says this:
If the drain time exceeds 8 minutes, the water valves are turned off and “F/02” is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F/02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump.
SUDS LOCK (Overdose of Detergent detected during the Wash Cycle) The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
Most likely you have debris in the drain pump 280187. This will generate both codes. First you need to discontinue the power supply to the unit. Then remove the bottom panel off of the washer. Remove the big screw in plug from the front of the pump assembly. If the machine has water in it, you may want to have a bucket handy to catch what you can. Most of the time, clearing any debris from the sump area in this way will solve the issue. In other cases, the pump requires replacement.
My Whirlpool Duet Washer is giving me to FDL and F11 error codes. I have changed the door lock. However the washer works at times and usually stops several times during the entire wash cycle. How do I tell if it is the CCU or MCU?
Answer Hello Ramon. Check and make sure all the connections on the unit are good and tight. According to the error code you provided, the F11 code is a loss of communication between the motor and the MCU. If the motor is working, and the wires are good on the unit, you will need to replace the MCU 8182706 on the unit.
We have a whirlpool front loader with a f11 and hf code. Sometimes the f11 or hf will come up,but not on the same time. What could it be? I was looking for the mcu but did not see it on the web page. Please help. I am looking for some troubleshooting tips. Thanks.
Answer Hi Jon. The F-11 code is MOTOR CONTROL UNIT ERROR :The Motor Control Unit has internal failure. Part # 8182706. If failure occurs during high-speed spin the door unlocks after 3 minutes. This error code is only shown in Diagnostic test. Possible Causes/Procedure- Verify the shipping system including shipping bolts and spacers are removed, and power cord out of the unit.- Check if washer is on a dedicated circuit. Other devices on same circuit can create line noise and cause this issue.- Unplug washer or disconnect power- Check the neutral feed to the MCU and CCU from the AC line filter. - Check all wire harness connections between the Motor & MCU, and MCU to CCU, are not broken or wires detached and connector internal pins are visible.- Make sure that all the connectors are fully seated.- Plug in washer or reconnect power cord.- Verify the unit operation by running the Diagnostic Test cycle. See page 5.- After the diagnostic test has finished, unplug washer or disconnect power cord and wait for 15 seconds. Now for the HF code is not existing so far. They may have a PF code which is power failure. Reset your circuit breaker. Motor part # 8182793. Thank You.
No power going to washer. Code was reading F71, replaced user interface board still does not work. Ran a test, codes given was C00 and F70. How do we test to see if CCU is good. When you plug the washer in there is no sound.
Answer Hi Parker. F70 code =If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit (CCU) to the User Interface. Possible Causes/Procedure Check for continuity of the User Interface harness. Check wire harness connections to the User Interface and the CCU. Replace User Interface if drum is rotating. Replace Central Control Unit if drum is not moving. F71 code=If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the User Interface to the Central Control Unit. User interface control is part # W10248065. Main control board is part # W10248067. The C:00 is the door lock code. Check the door lock system and the wires going to the parts for tight connections. This part is part # 8183270. It is a common issue that you may end up needing both elect. devices since they are feeding one another information. Possible Causes/Procedure Check for continuity of the User Interface harness. Check wire harness connections to the User Interface and the Central Control Unit. Replace User Interface if drum is rotating. Replace Central Control Unit if drum is not moving. Thank You.
The only lights that light up are the delayed wash and extra rinse. When I unplug it I hear it click in the ccu but nothing on the control pad works or lights. Can I do any checks on it? Dont know if its the ccu or the pad ?
Answer Hi Todd. Remove power . Remove top and back cover. Inspect all buttons door switch , fill hoses, inlet valve screens, all connections, door switch. Access the Tech sheet folded inside in a cover. Are any buttons stuck? The ccu is part # 8182221. Thank you.