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Customer Questions and Answers for Electronic Control by Whirlpool

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    • Part Number: AP3775978
    • MFG Part Number: 8558753
    • Made by: Whirlpool
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For Whirlpool Electronic Control (Part Number: AP3775978)

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My wife went to check the dryer, she recieved a static electricity shock. The more time button, pause cancel button don't work. Also, the selector knob, when trying to switch programs, beeps, but the led stays on the original selection.

Curtis A for Model Number GEW9250PL1

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We have a Whirlpool duet gas dryer that we have had intermittent issues with the controls working. The first time it happened the control lock was stuck on and the controls would not allow us to take it off. After waiting a few days and trying again it worked fine and we were able to use the dryer. The second time, a week later, the control on button would not work. We ended up cleaning out the lint area and cleaning the connectors on the door switch and once it was back together it worked. Now a week later the control on button will not work again. We tried the same remedy as before but this time it did not work. We believe it may be the control board that needs to be replaced. What do you think it may be? Thanks

Karen

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I purchased the Electronic Control panel (part # 8558753) for my Whirlpool Duet dryer (model: GEW9250PL1). I didn't notice when I ordered that there are actually 3 Electronic Control panels (part #s AP3775714, AP3775978 & AP3777740). I did not get the one with the grey buttons which is what my original part was. Is the circuitry different on those 3 boards, or is the button color the only difference? The buttons aren't working properly on the new unit. For example, the ON button doesn't do anything, the CANCEL button turns the controls on if they're off, but now I can't turn it off. The timed dry is at 99 minutes and the button to lower it doesn't do anything. I had previously ordered the Control Board (part # 8546219), but that didn't fix the issues. So I'll probably try to put that back in to see if that corrects the current issues, tho I wouldn't expect it to. -Scott

Scott for Model Number GEW9250PL1

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The Whirlpool gas dryer control panel buttons do not work. Details of the problems are as follows: 1) First of all we have to unplug the power cord and then plug it in after 30 min of rest then only the dryer may work 2) even when it does work, the control buttons are ineffective, for example, when turned on with dial set on timed drying, it shows 40 min which cant be changed 3) if the door is opened during the above timed drying event, the closing of door won't resume the drying.3) In the middle of drying, the machine will stop 4) restarting using unplugging and plugging the power chord during the drying session (because the dryer has stopped) leads to PF error message which may or may not allow the dryer to restart upon pushing the start button. I have changed the thirmister and cleaned the lint areas, inside outside. Do you think that this case may be related to moisture deposits somewhere in the system ? In the past when this had happened (1 yr ago), I had cleaned all the lines and removed massive amounts of lints from the blower lines. Also, I have a house cleaner who always puts very wet clothes in the dryer to dry and does not now how to work with the buttons. That may have also contiributed to these problems which may have affected the operation of the control panel buttons. I don't want to unnecessary repelace the dryer for the reason of creating unnecessary environmental waste.Your kind help in this matter will be appreciated.

Anil for Model Number GGW9250PW2

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Need some help determining if I need the control board or electronic control for my dryer. There is power to the dryer but at times the dryer will not turn on. Sometimes when does turn on the dryer will only turn on when control knob is turned to the normal mode and then you can move it from there to the load you would like to use. Other times when it turns on and you try to turn the control knob to a different setting if will turn on automatically and run for about 5-10 minutes and then shut off. Any idea what part I would need for these problems. Thanks!

Colleen R for Model Number GEW9250PW0

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The symptoms my dryer is displaying include shutting down mid-cycle, sometimes after a minute or so, sometimes twenty-five minutes in. Some of the buttons on the User Interface are unresponsive but when I enter Diagnostic Mode all the buttons light and the display reads "88" which I think means that there are no stored fault codes. I have checked all the usual culprits with a meter and all the hardware seems to check out.

Anthony for Model Number GGW9250PW3

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I am looking for a replacement control panel assembly for this dryer - seems many places are out of stock. I located a used one for the same dryer in an electric version - model GEW9250PW1. It appears they're the same control panel, I want to know if they're interchangeable. THANK YOU!

Matt for Model Number Whirlpool GGW9250PW0

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The interior drum light comes on but the lights on the control are very dim and cannot be changed. The dryer will not run. I replaced the main circuit board located in the cabinet but that did not make any difference. Is the problem most likely a faulty control board? Thanks, Keith

Keith for Model Number GEW9250PW0

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Hi, I have a Whirlpool Duet gas dryer (GGW9250PW3) that failed this past weekend. When I plug it in, only 2 lights on the dial light dimly, I believe the regular and the heavy duty lights but nothing else. Also couldn't do the self test. I unplugged the dryer, put a meter on the thermal fuse after removing the wires and it's reading looked good. I then did the same with the thermistor (removed wires first) and got absolutely no reading. Reading similar posts, it sounds like the control panel board (8558753) was bad. My question is, could a bad thermistor alone cause the malfunction or am I dealing with multiple issues ... bad control board and bad thermistor? I should also note that I took the whole dryer apart, unplugged the main control board (8546219) and the control panel board (8558753), checked the thermal fuse and thermistor. I then put it all back together, plugged it in and everything looked fine with the lights, etc. I even turned it on for a minute and it ran. I then put a load of clothes in, shut the door and the problem came back and would not run. Thanks for your input! Greg

Greg G for Model Number GGW9250PW3

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My whirlpool duet dryer lock control is lock and I can't unlock it. I try to press and hold end cycle for 10 and 30 second still the control lock light still on, I took control board out clean and put back in, everything work normal, but after 1 cycle i can't end cycle or turn off and all the function does not work. I unplug power cable for about 10 minutes and plug it back I got control lock again. What wrong with it, is it control board or user interface. Please help, thank in advance.

Brian for Model Number Gew9250pw1

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